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Accommodation Services Manager

Job Information
Author broadwestimages
Date December 17, 2017
Type Full Time
Company Broadwest Images LTD
Salary 34.61-36.61 - Per Hour
Location Kimberley, BC
Category Business / Management
Contact Information
hotelkimberley@shaw.ca

Company: Broadwest Images LTD BC 1075284 / Hotel Kimberley

Business information: Situated at the foothills of The Rockies, Hotel Kimberley is the ultimate choice for mountainous holiday adventure any time of the year. Offering more than just accommodation, Hotel Kimberley’s guests enjoy continental breakfast, and easy access to ski fields, golf courses and local attractions.

Business address: 300 Wallinger Avenue, Kimberley, BC, V1A 1Z4

Work Location: same as above

Type of Employment: Full time – Permanent

Estimated Start Date: As soon as possible

Job Description:

  • Develop and implement policies and procedures for daily operations
  • General management of hotel operations
  • Negotiate with suppliers for the provision of materials and supplies
  • Negotiate with clients for the use of facilities
  • Liaise with local council, local, regional and provincial tourism organizations
  • Prepare budgets and monitor revenues and expenses
  • Prepare marketing plans
  • Implement marketing activities
  • Enforce policies and procedures
  • Develop and implement business plans
  • Address customer complaints or concerns
  • Assist clients/guests with special needs
  • Establish work schedules
  • Recruit staff
  • Supervise staff
  • Prepare and pay wages
  • Conduct performance reviews
  • Conduct training sessions
  • Perform front desk duties using RMS Hospitality in the Clouds software
  • Arrange for and oversee maintenance activities
  • Prepare all accounts ready for audit using Quickbooks Online

Requirements:

– Education: Completion of high school is required

– A university degree or college diploma in hotel management or other related discipline is preferred but not essential

– Experience: At least 3 years of experience within the accommodation industry are required

– At least 3 years of experience with the use of Quicken accounting software is an asset

– Experience in the operation of RMS booking software is preferred but not essential

– Excellent oral and written communication is required

– Criminal record check is required

Salary: $34.61 to $36.61 hourly, 40 Hours per week

Important Information:

-Flexibility on schedule is required. Shifts are generally from 9:00am to 5:30pm but may vary depending on the business’ needs. The employee will work 5 days a week on a rotational basis with weekend hours required.

-The employee will work a minimum of 30 hours in the winter and in the summer.

Apply by e-mail to: hotelkimberley@shaw.ca

Apply by mail to: 300 Wallinger Avenue, Kimberley, BC, V1A 1Z4

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