Wilfrid Laurier University is a leading multi-campus, university known for academic excellence and a culture that inspires lives of leadership and purpose. Laurier has a distinct commitment to teaching, research, experiential learning, sustainability and scholarship, which combine to address critical challenges in society, business, the economy and the environment – globally and in the communities we serve. At Laurier’s heart is its strong student focus, which results in exceptional levels of student satisfaction and a deep sense of community that lives on through the university’s highly engaged alumni.
Laurier takes pride in building meaningful relationships with colleagues and students. The Laurier community supports one another, encourages collaboration and teamwork and respects work/life balance, all while recognizing the importance of a challenging, rewarding and inspiring career. Laurier has more than 19,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well as locations in Kitchener and Toronto.
Diversity is one of Laurier’s core values. The university is committed to providing an inclusive workplace and employing a workforce that is reflective of local and national demographics. Our locations are situated on the traditional territories of the Neutral, Anishnawbe, and Haudenosaunee peoples. We recognize the unique heritages of Indigenous peoples and support their intentions to preserve and express their distinctive Indigenous cultures, histories, and knowledge through academic programming and co-curricular activities. Laurier’s Centre for Indigegogy is one example of how Laurier honours Indigenous knowledge.
We currently have an opportunity to join the Laurier community as an Administrative Assistant/Receptionist, Laurier International.
At Laurier, we are a community. It’s what brings our students here and what keeps our people here.
As an educational institution, we inspire lives of leadership and purpose in our student community. As an employer, we seek, foster and value the same qualities of leadership and purpose in our employee community.
Reporting to the Manager, LEAF Program, the Receptionist’s main responsibility is to provide front-line service and referral to students and visitors at Laurier International, Brantford. The incumbent will provide receptionist support for approximately 20 staff of Laurier International, Brantford.
The position requires strong cross-cultural communication and friendly interaction skills in order to ensure that students’ expectations and needs are understood and managed in a supportive manner. The Receptionist must be able to interact effectively with students who speak English as an additional language and are unfamiliar with the local area. Since the majority of clients the Receptionist will be serving are international students, the incumbent must have an understanding of the challenges associated with the transition to life and study in Canada in order to anticipate the needs of international students who may not be able to fully articulate their request for support.
The regular hours of work for this position are Monday to Friday, 8:30am to 4:30pm.