***Please DO NOT apply for this position by submitting your profile on this BC Government Hiring Centre website. Applications must be made via the following directions.***
Position: Coordinator, People and Development
Salary: $53,856.66 – $61,096.97 annually ($2,064.32 to $2,341.84 bi-weekly) ***AMENDED***
Classification: Administrative Officer R18
Division: Corporate Development
Program Area: People and Development
Location: Vancouver, British Columbia
Closing Date: July 23, 2019***AMENDED***
Competition #: DBC 2019-17
Position #: 00100495
Destination British Columbia promotes the development of tourism in British Columbia, marketing the province worldwide with other industry partners. Through innovative approaches and leading-edge marketing initiatives, Destination British Columbia is responsible for ensuring the long-term growth and prosperity of British Columbia’s $17.0 billion tourism industry.
PURPOSE OF POSITION
Driven by Destination BC’s Corporate Strategy, the People and Development team aligns human resource management with corporate goals to ensure our organization has the people, capabilities and culture it needs to continue collaborating, innovating, actioning insights, being courageous and achieving winning results.
Reporting directly to the Manager, People and Development, the Coordinator provides general human resource services to support Destination BC’s operations. This position takes a lead role in coordinating recruitment, new employee orientation, employee engagement activities, learning and development initiatives, and organization-wide performance plan reviews. The Coordinator supports special projects, participates in cross-functional project teams and plays a key role in planning and organizing corporate meetings and events.
This position responds to employee service requests and provides, provides technical system assistance (time and pay online portal), produces reports, and makes recommendations for ongoing improvements to Destination BC’s People and Development policies, procedures and programs. Responsible for maintaining accurate and up-to-date employee data and human resource files, this position requires a high degree of confidentiality and accuracy.
As a central point of contact for employees, prospective recruits and the BC Public Service Agency, this position builds positive partnerships and develops a good understanding of human resource management within a unionized environment and related collective agreements.
SPECIFIC ACCOUNTABILITIES / DELIVERABLES
- Leads the coordination of full-cycle recruitment processes including: updates/creates job descriptions and postings, establishes screening criteria and assessment tools, liaises with the BC Public Service Agency to process hiring requests, corresponds with applicants in a timely manner, schedules interviews, drafts offer and regret letters, maintains meticulous files and responding effectively to hiring audit requests.
- Actively supports Destination BC’s new employee orientation program and serves as a key point of contact for new hires and provides guidance to hiring managers to ensure new hires have the best start to their career with Destination BC.
- Coordinates and tracks progress on a variety of People and Development projects and programs that support Destination BC’s Human Resource Strategy and Corporate Strategy.
- Develops accurate administrative systems to support efficient and effective human resource management and reporting and maintains a suite of confidential employee data including organizational charts, performance reviews, leave management, and salary information.
- Sources, writes and edits content for internal employee communications, policies, and presentations.
- Acquires and maintains HR knowledge as it pertains to the professional field of Human Resources and the BC Public Service’s HR policies, practices and collective agreements. Applies and shares this knowledge with employees across the organization.
- Provides excellent human resources services to the organization; responds to inquiries in a timely manner, provides advice on best practices, and guides employees to available and appropriate resources as needed.
- Conducts research and provides key findings and recommendations to support continuous improvement and delivery of People and Development programs and services.
- Plans and coordinates events and activities to support employee engagement, including: annual staff meetings, learning and development sessions, staff appreciation activities, etc.
- Works with the Finance team to support organizational salary budget forecasting and ongoing review of hiring activity for accuracy.
- Maintains People and Development program area financial systems including invoice processing, budget tracking and contract management.
- Provides quarterly reports on organizational hiring activity, departures, overtime, leaves (STIIP and special), etc.
- Proactively administers, maintains and updates People and Development’s policies and processes, and escalates issues to the attention of the Manager of People and Development.
- Proactively builds strong working relationships with employees across the organization as well as with the BC Public Service Agency.
- Facilitates meetings and activities as required to support employee engagement and learning and development. May require presenting and/or public speaking.
- A post-secondary level of education in Human Resources or a related field (such as public administration, business administration, or communications).
- A minimum of one to three years’ experience coordinating and implementing corporate programs.
- A minimum of one to three years’ experience coordinating and implementing projects.
- A minimum of one to three years’ experience providing human resources support services.
- A minimum of one to three years’ experience planning and coordinating corporate events.
- A minimum of one year coordinating full cycle recruitment processes.
- A minimum of one to three years’ experience maintaining records management systems.
- Processing financial invoices, tracking budgets, drafting contracts, verifying information with a high degree of accuracy.
- Experience developing communications materials (communications plans, event plans, speaking notes, presentations, newsletters, website content, etc.)
- Demonstrated ability to listen, ascertain the needs of internal and external partners and to respond in a timely, accurate and efficient manner.
- Demonstrated ability to build strong, positive relationships and to work effectively with others.
- Knowledgeable in HR policies and best practices, collective agreements and related employment legislation considered an asset.
- Proficient in desktop programs including Microsoft Office suite at an advanced level (Word, Excel, PowerPoint, etc.).
- Preference may be given to applicants with the CPHR designation or who are CPHR Candidates.
- Preference may be given to candidates with demonstrated Human Resources work experience within a public sector, unionized work environment.
Service Orientation implies a desire to identify and serve customers/clients, who may include the public, co-workers, other branches/divisions, other ministries/agencies, other government organizations, and non-government organizations. It means focusing one’s efforts on discovering and meeting the needs of the customer/client.
Teamwork and Cooperation is the ability to work co-operatively within diverse teams, work groups and across the organization to achieve group and organizational goals. It includes the desire and ability to understand and respond effectively to other people from diverse backgrounds with diverse views.
Results Orientation is a concern for surpassing a standard of excellence. The standard may be one’s own past performance (striving for improvement); an objective measure (achievement orientation); challenging goals that one has set; or even improving or surpassing what has already been done (continuous improvement). Thus, a unique accomplishment also indicates a Results Orientation.
Planning, Organizing and Coordinating involves proactively planning, establishing priorities and allocating resources. It is expressed by developing and implementing increasingly complex plans. It also involves monitoring and adjusting work to accomplish goals and deliver to the organization’s mandate.
Analytical Thinking is the ability to comprehend a situation by breaking it down into its components and identifying key or underlying complex issues. It implies the ability to systematically organize and compare the various aspects of a problem or situation, and determine cause-and-effect relationships (“if…then…”) to resolve problems in a sound, decisive manner. Checks to ensure the validity or accuracy of all information.
Business Acumen is the ability to understand the business implications of decisions and the ability to strive to improve organizational performance. It requires an awareness of business issues, processes and outcomes as they impact the client’s and the organization’s business needs.
Organizational Commitment is the ability and willingness to align one’s own behaviour with the needs, priorities and goals of the organization, and to promote organizational goals to meet organizational needs. It also includes acting in accordance with organizational decisions and behaving with integrity.
Expertise includes the motivation to expand and use technical knowledge or to distribute work-related knowledge to others.
DO NOT submit your application for this position through the BC Government Hiring Centre website. Applications submitted through the BC Government Hiring Centre will not be considered.