Business Application Advisor
Administrative Officer R21
This posting is to establish an eligibility list for future permanent and/or temporary vacancies in 100 Mile House, Burns Lake, Campbell River, Castlegar, Chilliwack, Cranbrook, Dawson Creek, Fort Nelson, Fort St. James, Fort St. John, Haida Gwaii, Kamloops, Mackenzie, Merritt, Nanaimo, Nelson, Port Alberni, Port McNeill, Powell River, Prince George, Quesnel, Revelstoke, Smithers, Squamish, Surrey, Terrace, Vanderhoof, Vernon, Victoria, Williams Lake.
We currently have a temporary vacancy until May 8, 2020, this position may be performed from any FrontCounter BC location, dependent on operational requirements, space, and availability.
If this position interests you and you meet the required criteria, we look forward to your application.
Do you have an interest in Natural Resource authorizations, integration and client service? Do you pride yourself on solving problems? Here in the FrontCounter BC & Authorizations Provincial team we pride ourselves on resolving problems and delivering exceptional service one authorization at a time on behalf of the clients and staff for the Natural Resource Ministries! We are looking for a self-starter and technically inclined individual who can bring their creative solutions to join our team as our next Business Application Advisor. As a member of our team you will enjoy flexible work hours, a wide range of projects and initiatives, and the opportunity to travel and work with staff throughout our beautiful province while delivering excellent customer service to the clients of the Natural Resource Sector.
FrontCounter BC & Authorizations Provincial Team provides a range of services to the public and to other government agencies involved in utilizing and managing Crown land and natural resources. FrontCounter BC assists clients by coordinating access to tenures, permits, licenses, Crown land sales, and grants for all the natural resource sector agencies. FrontCounter BC is a single window service for businesses and individual citizens seeking information and/or authorizations to utilize Crown natural resources. FrontCounter BC staff help navigate the application process from start to finish.
The Business Application Advisor is a multi-faceted role that provides a client focused analytical and technical support for the portfolio of systems managed by the FrontCounter BC & Authorizations Provincial Team with the goal of continuous improvement. This includes supporting the FrontCounter BC and authorizations staff and managers and key Natural Resource Ministry partners with delivering a wide range of initiatives including the analysis of new and existing business processes, defining business requirements, planning and conducting user acceptance testing, as well as the delivery of communication and training to staff. The successful candidate will possess strong written and verbal communication skills that prove invaluable as they meet with clients to understand program needs and priorities as well as manage system changes throughout the systems development life cycle (e.g. root cause analysis, requirements, development, acceptance testing, change management and implementation).
The BC Public Service is an award winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact Alan.Hicks@gov.bc.ca. DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible to assist you.
NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:
- A diploma or higher in public or business administration or computer science or related field; OR
- Equivalent combination of education and experience may be considered.
- Experience in working collaboratively with various stakeholders on business process change involving system development.
- Experience with business applications including implementation planning, testing, and security.
Preference may be given to candidates who have experience with any of the following:
- Data analysis and the producing of analytical reports
Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.
CRC – A Criminal Record Check (CRC) will be required.
Cover letter required: NO – Please do not submit a cover letter as it will not be reviewed.
Resume required: YES – A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.
Questionnaire: YES (COMPREHENSIVE) – As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Please allot approximately 60 minutes to complete the questionnaire.
IMPORTANT: Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.