Administrative Officer R24
An eligibility list may be established for future permanent and/or temporary vacancies.
The Ministry of Social Development and Poverty Reduction (SDPR) in conjunction with Community Living BC (CLBC) has a primary responsibility for ensuring that community living supports and services for adults with developmental disabilities are of high quality, appropriate, cost effective, and timely. Life transitions such as from youth to adulthood and, in later life, to the supports associated with aging are key elements of CLBC’s and SDPR’s work.
The Advocate for Service Quality (Advocate) serves as an independent voice for adults and youth transitioning with a developmental disability and their families. The Advocate acts as a neutral third party and steps in to help solve problems and find solutions to complaints about services for people with a developmental disability. The Advocate raises awareness of systemic challenges; works collaboratively with people with a developmental disability, families, government and community agencies, and others to identify solutions to systemic issues; and makes recommendations for improvement or change.
The Advocate has a unique opportunity for the right person. We are seeking a second Program Advisor to work out of the office in Vancouver. This position is responsible for researching and developing performance measures and targets; managing communications and issues; developing operational policies; and providing information, support, and advice to people with a developmental disability, their families, and others who call the Advocate’s office. The Program Advisor is the first point of contact for the Advocate’s office and must have exceptional verbal and written communications skills.
The Advocate is seeking candidates who can work independently, think critically, and influence others. Candidates who are analytical, curious, insightful, organized, and motivated are highly desired. Recent experience working in a social services setting is important and experience working with people with developmental disabilities is preferred. Candidates must have demonstrated experience working productively and cooperatively with internal and external stakeholders, demonstrated experience with database management, and experience or an aptitude for managing administrative processes. This is a great opportunity for an experienced problem solver who enjoys the challenge of a high-profile, high-volume work environment.
The BC Public Service is an award winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact Leanne.Dospital@gov.bc.ca. DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible to assist you.
NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:
Education and Experience
- Bachelors degree or higher in social sciences, public administration, business administration, or related field.
- Minimum 3 years experience working in a social service setting. Preference may be given to candidates that have experience working with people with developmental disabilities.
- Experience working productively and cooperatively with internal and external stakeholders.
- Experience with database management including gathering, synthesizing, evaluating, and interpreting information from diverse sources.
- Experience in preparing written reports, briefing materials, recommendations, or reports for consideration by senior officials.
Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.
CRC – A Criminal Record Check (CRC) will be required.
Cover letter required: YES – A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.
Resume required: YES – A resume is required as part of your application; however, it may not be used for initial shortlisting purposes.
Questionnaire (COMPREHENSIVE): YES – As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Please allot approximately 60 minutes to complete the questionnaire.
IMPORTANT: Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.