Chief Operating Officer

Wigwamen Incorporated is Ontario’s oldest and largest urban Indigenous non-profit housing provider, and a registered charity.  In operation since 1972, we are committed to excellence in the development and management of affordable housing.

Our non-profit affordable housing portfolio currently includes 825 units in the City of Toronto and 41 units in the City of Ottawa.  An additional 62 units are under construction in east Toronto, with 50 other units in the planning stage in Ottawa.

With a strong foundation built on integrity and inclusivity, we strive to make a positive impact on the lives of Indigenous and other individuals and families who reside in our homes. Wigwamen is in an exciting stage of growth and is seeking a dynamic and experienced Chief Operating Officer (COO) to join its executive team.

Role Overview

As the COO of Wigwamen Incorporated, you will play a pivotal role in driving operational excellence and ensuring the efficient execution of our strategic long-term activities.  Reporting to the CEO and working with managers and staff throughout the organization, you will plan, direct, coordinate and oversee all aspects of our day-to-day operations.

Key Responsibilities

1. Define and develop corporate strategies, policies, procedures, and programs. Convert organizational strategies and policies into specific objectives for subordinate areas of responsibility and monitor the accomplishment of such objectives.
2. Optimize operational efficiency and effectiveness.
3. Enhance human resources management, including policy development and implementation, hiring, and supervision of program and other staff.
4. Foster positive and productive government, community, and tenant relations.
5. Assist the CEO and CFO with financial planning and reviews, and oversight of the financial management of the corporation.
6. Prepare funding proposals and oversee funding agreements and budgets.
7. Take a lead role with new housing developments and other projects.
8. Report to the CEO on all matters that relate to the activities of the corporation and be responsible for ensuring that the company fulfils its contractual and legal obligations.
9. Prepare written reports for the CEO, the Board of Directors, and/or funders, as required.
10. Act on behalf of the CEO in his absence.

Qualifications

• Proven track record of success in a senior leadership role in the non-profit housing or related sectors, with a minimum of 5 years of experience in operations management and leadership.
• A university degree in a related field.
• A comprehensive understanding of the non-profit housing sector, housing issues and related legislation. Experience in related reporting, measurement, and evaluation.
• Experience in the planning and development of new affordable housing projects.
• Demonstrated financial management and personnel administration abilities.
• A record of building and maintaining relationships with community partners and funders.
• A demonstrated record of providing leadership and motivating others, organizing work schedules, providing effective staff supervision, and developing policies and procedures.
• Excellent interpersonal, verbal communication, report writing and facilitation skills.
• An understanding of the importance of respecting client confidentiality.
• A record of sound executive judgement and decision making.
• Computer competency, including Word, Excel, e-mail, and other applications.

Experience working with the Indigenous community is an asset.

This is a full-time, salaried position with a comprehensive benefits package.

Please submit your cover letter and resume to jobs@wigwamen.com by Tuesday, April 30, 2024.

We thank all applicants in advance for their interest; however, only those to be interviewed will be contacted.  No phone calls, please.

Wigwamen Incorporated is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise us in advance to ensure your accessibility needs are accommodated throughout this process.