Client Service and Building Coordinator

Job Information
Author rspina
Date March 1, 2018
Type Full Time
Company Ontario Aboriginal Housing Services
Location Dryden, ON
Category Construction
Contact Information

Position:  Client Services and Building Coordinator            Closing:  8:00 am Friday March 9, 2018

Term:   Full time up to 1-year contract

Ontario Aboriginal Housing Services (OAHS) provides safe and affordable housing for urban and rural First Nation, Métis, and Inuit people in Ontario.  Our Vision is “to lead the design, development and delivery of sustainable and culturally appropriate housing that promotes excellence in the Aboriginal community and organizational infrastructures”.

Services, provided throughout the province, from our head office located in Sault Ste. Marie and satellite offices in other communities, include:

  • Approximately 1900 subsidized housing units; and
  • Provision of an assisted homeownership program providing down payment and home purchase assistance and an assisted homeowner repair program.

We are seeking a “Client Services and Building Coordinator” for our Property Management team located in Dryden, Ontario, at 24 Duke Street.

As the Client Services and Building Coordinator you will be an integral member of the Property Management and Operations Team responsible for, but not limited to, all aspects of property inspection, maintenance and security of assets while ensuring superior tenant service and  asset optimization.

The successful candidate will be a goal oriented, organized, enthusiastic individual who understands and appreciates how safe, affordable housing contributes to the quality of life.

Duties and responsibilities will include, but not limited to, the following:

  • Supporting OAHS’s mission and vision and making significant contributions to the achievement of the corporate strategic plan;
  • Contributing to achievement of division and organization key performance indicators;
  • Delivering various programs according to specified policies, procedures and program guidelines;
  • Responsibility for or assisting in all aspects of direct client services including but not limited to collection of rent, building and property maintenance and program compliance;
  • Carrying out property inspections and preparing written inspection reports and work specifications and utilizing and maintaining data integrity in the OAHS asset planner, financial and property management software;
  • Inspecting work performed by contractors to ensure completeness and quality in accordance with specifications;
  • Securing vacated units;
  • Responding to and resolving maintenance complaints and issues;
  • Interviewing and recommending applicants and communicating housing opportunities to the community through various channels;
  • Attending the units with selected tenants to ensure all required information/procedures (i.e. Building maintenance, smoke and CO detectors, etc.) is understood including following up at specified intervals post occupancy;
  • Delivering eviction notices to tenants as required and attending Tribunal Hearings as a representative of OAHS;
  • Carrying out administrative duties related to specific properties including maintaining accurate records in the OAHS property management systems, maintaining electronic and manual filing systems and program databases, and producing required reports, letters and spreadsheets; and
  • Other duties as required.

The successful candidate will have the following qualifications and skills:

  • College Diploma/Certification in Construction/House Inspection, carpentry, plumbing, electrical or other related programs; or a combination of education and related experience;
  • Post-secondary education in Business or related disciplines would be an asset;
  • Demonstrated experience and knowledge in property inspection and maintenance;
  • Experience with the Landlord and Tenant Board, social services, and other service sectors would be an asset;
  • Demonstrated ability to work independently and within a highly motivated, professional and results-oriented team;
  • Knowledge of Microsoft Office suite and other software products (including Property Management systems);
  • Ability to communicate professionally using multiple channels with a variety of stakeholders both internal and external to the organization;
  • Strong interpersonal skills and demonstrated ability to contribute to achievement of team goals;
  • Strong understanding and appreciation as to how safe, affordable housing contributes to quality of life and serves as a stable foundation;
  • Appreciation for Indigenous cultures and a values system that believes in assisting people.

Conditions of Employment

  • Ability to travel throughout the region and as required, the province of Ontario
  • Ability to work varying hours/days, if required
  • Valid Criminal Record and/or Vulnerable Sector check
  • References
  • Current, valid Ontario Driver’s Licence
  • Safe driving record (Clean 3-year Driver record search), and
  • Full use of a safe, reliable vehicle

Your application letter and current resume must be received no later than 8:00am Friday March 9, 2018:

  • Email to or
  • Mail or hand-deliver (marked CONFIDENTIAL) to: Racheal Spina

Human Resources and Payroll Associate

Ontario Aboriginal Housing Services Corporation

500 Bay Street, Sault Ste. Marie ON P6A 1X5

In meeting the objectives and vision of the organization, preference will be given to qualified individuals of First Nation, Métis, or Inuit ancestry, who self-identify.

The continuation of this position is subject to funding renewal.

This competition is open to internal and external candidates. We thank all candidates who choose to apply, however, only those selected for an interview will be contacted.


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