Investigation Administrative Assistant
An eligibility list may be established.
Relocation allowance will not be provided for external applicants.
Bring your strong administrative experience and superior organizational skills to this challenging position
The Public Guardian and Trustee (“PGT”) of British Columbia is a corporation sole, created under the Public Guardian and Trustee Act which operates independently under provincial legislation to protect the legal and financial interests of children under the age of 19 years; protect the legal, financial, and in some cases personal and health care interests of adults who require assistance in decision making; and administer the estates of deceased and missing persons. As a result of obligations created by statute, the Public Guardian and Trustee exercises quasi-judicial authority in specified situations. In addition, the Public Guardian and Trustee is called upon to provide independent comments to the Court when the legal or financial interests of minors, adults under mental disability or estates are at risk. The Public Guardian and Trustee is independent of government in its case-related decision making responsibilities.
The Public Guardian and Trustee strives to promote family involvement in securing appropriate protection for individuals or their estates. The Public Guardian and Trustee must observe prudent business practices, is bound by fiduciary principles and is ultimately accountable to the Court. The services of the Public Guardian and Trustee extend to clients resident throughout the province and, less frequently, in other provinces and countries throughout the world.
Field Services is responsible for directing client investigative services which include the securing and maintaining of client physical assets, real and personal property and management of the PGT’s warehouse.
The Investigator Administrative Assistant (IAA) reports to the Investigations Coordinator (ICO) in the Investigations Unit of Field Services. The IAA works closely with the team of PGT Investigators in a confidential environment where work tasks, responsibilities and communications frequently concern complex, sensitive and urgent client matters. The position provides technical, clerical and administrative support to the PGT Investigators, the Investigations Coordinator and to the FS Manager as required. The position requires excellent communication skills, both written and oral, tact, sound judgment, initiative and must maintain strong working relationships and effective lines of communication, both internal and external in order to perform the duties of the job.
The BC Public Service is an award winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
The BC Public Service is an inclusive and accessible employer. Please advise the hiring manager if any accommodations are required to assist you to ensure equitable participation.
For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact Batherton@trustee.bc.ca. DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible to assist you.
NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:
• Secondary school graduation or equivalent (GED)
• Experience providing customer or client service, carrying out legal, administrative and/or financial duties and responding to client needs in a professional manner in an office setting. Preference may be given to candidates with 1 or more years of experience.
• Experience/training working with Microsoft Office products and data entry.
• Preference may be given to applicants who are able to accurately keyboard 35 to 50 words per minute and/or 5500 to 7000 alpha numeric keystrokes per hour (data entry).
• Preference may be given to applicants with experience working directly or in person with vulnerable populations (e.g. vulnerable adults, persons with disabilities, children, heirs and beneficiaries and individuals with language, behavioural and/or cognitive barriers)
• Preference may be given for completed Office Administration course(s)
• Must have the ability to cope with exposure to disturbing content and sensitive subject matter (E.g. Photographs, discussions, etc.)
Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.
Enhanced Security Screening will be required.
Cover letter required: YES – A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.
Resume required: YES – A resume is required as part of your application, however, it may not be used for initial shortlisting purposes. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
Questionnaire: YES (COMPREHENSIVE) – As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Please allot approximately 60 minutes to complete the questionnaire.
IMPORTANT: Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.