An eligibility list may be established to fill future permanent and/or temporary opportunities.Bring your strong teamwork and superior customer service skills to this challenging position
Named one of the 2018 top 10 Best Places to Work, The Receivables Management Office (RMO), of the Ministry of Finance develops and manages the overall strategy and business procedures in the collection of delinquent accounts for all tax and non-tax programs, and loan portfolios overseen by the Ministry.
The RMO continuously strives to develop and implement more effective policies, systems and business processes supporting the consolidation of debt portfolios, the consistent application of early intervention across collection portfolios, and the transfer of non-tax portfolios from other ministries to the Ministry of Finance. The Branch undertakes collection activities on behalf of all tax programs and non-tax programs assigned by client ministries to manage the revenue and obtain payment of outstanding amounts owed to the Province.
The Ministry’s success in collecting outstanding debt reduces overdue receivables and provides funding for government programs. Key strategies include focusing resources on collection activities, continuing to improve revenue recovery and ensuring that industry best practices are followed.
For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact Sandi.Costello@gov.bc.ca DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca , before the stated closing time, and we will respond as soon as possible to assist you.
NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:
Secondary school graduation or equivalent.
Minimum 5 years of experience providing customer service in a public facing role.
Minimum 2 years of experience in a financial and/or collections role.
Preference may be given to applicants with the following:
Experience performing financial transactions in an accounts receivable/payable role.
Experience working with difficult or highly contentious clients.
Experience working with relevant provincial/federal statutes, legislation, regulations and/or policies relating to debt collection and interpreting financial information.
Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.
A Criminal Record Check (CRC) will be required.
APPLICATION REQUIREMENTS: Cover Letter: NO – Please do not submit a cover letter as it will not be reviewed.
Resume required: YES – Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
Online Questionnaire: YES – As part of the application process, you will be prompted to complete an online questionnaire to demonstrate how you meet the job requirements.