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COMM O 24R – Digital Content Advisor

Job Information
Author ahnationtalk
Date September 4, 2019
Deadline Open
Type Full Time
Company BC Public Service
Salary $63,973.31 - $72,937.86 - Annual
Location Victoria, BC
Category Communications
Client BC Public Service
Contact Information
Apply Now!

COMM O 24R – Digital Content Advisor

Posting Title: COMM O 24R – Digital Content Advisor
Position Classification: Communications Officer R24
Union: GEU
Location: Victoria, BC V9B6X2 CA (Primary)
Salary Range: $63,973.31 – $72,937.86 per annum
Close Date: 9/11/2019
Job Type: Regular Full Time
Temporary End Date
 Ministry/Organization: BC Public Service -> BC Pension Corp
Ministry Branch / Division: Digital Experience and Communication Services
Job Summary

***Please DO NOT apply for this position by submitting your profile on this BC Government Hiring Centre website. Applications must be made via the following directions below.***

Digital Content Advisor
Communications Officer R24

Competition: PC19:47277
Geographically Restricted: No
Security Screening: Required

Why work with us?

At BC Pension Corporation, we are committed to our people.  We are an organization with wellbeing at its core; offering an outstanding workplace experience where all employees can achieve their full potential.  Some highlights of what we offer include:

  • Flexible work schedules (mobility work, modified work weeks, job sharing, etc.)
  • Competitive compensation
  • Ongoing training and professional development opportunities
  • Comprehensive extended health and dental benefits for you and your family, including 100% employer paid MSP premium coverage
  • Defined benefit pension program
  • Health & wellness programs – lunchtime seminars, community health activities (yoga, kayaking, etc.) and a comprehensive Employee & Family Assistance Program

One in nine BC citizens is a member of one of the five pension plans we serve

To learn more about us and how you can be a part of a culture that encourages innovation, continuous improvement and a passion for delivering an outstanding customer experience, visit

What is the opportunity?

The Digital Content Advisor reports to the Assistant Director, Communication Services in the Digital Experience and Communication Services Branch and works independently to provide leadership, direction, advice and facilitation on strategies related to cross channel communication products, including member and employer communications and education that informs pension plan members and employers, and guides them in the completion of tasks. The position works closely with user experience (UX) team, and with the staff in the Member Experience Division, including its executive, as well as with senior management and staff across the corporation.

The position is responsible for developing and implementing proactive strategic digital communications to ensure products, services and member communications align with the corporation’s approach to service delivery, and cultivates relationships with key internal and external stakeholders. Key functional responsibilities include digital communication and creative strategy; planning and support; issues identification and management; decision-making; and professional graphic design, content creation, editing and online publication services that meet user needs and strategic goals. The position is responsible for integrating these components into a responsive, efficient and effective product design framework and infrastructure to meet user and Pension Corporation strategic and operational needs.

The Digital Content Advisor works closely with, and provides advice on, approaches to delivering digital products for member services and liaises with other divisions within Pension Corporation. In concert with the UX team, it monitors the perceptions and behavior of users and uses effective communication, consultation, influence, persuasion and conflict management skills to ascertain and address divergent viewpoints and values. The position is critical in determining when, where and how complex information is designed with significant implications is presented to stakeholders. Specific contacts include:

• Internal clients—including various branches;

• The executive office—applicable vice president(s);

• Pension Corporation leadership and staff at all levels;

• Other Pension Corporation communications staff;

• Other organizations to research best practices, processes and standards

What do you need to succeed?


  • A university degree in Communications, Journalism, Marketing or related discipline; or an equivalent combination of experience and education.
  • Minimum of 3-5 years of experience in;
    – Content management/marketing and writing in a complex, multiple service channel environment.
    – Proven experience in using metrics and user feedback to define and improve content.
  • Minimum of two years supervisory experience.

Interested in applying?
To learn more about the Digital Content Advisor position, please review the job description at the bottom of this page.
Your resume must provide detailed information about your education and employment history to clearly demonstrate how you meet the job requirements as listed above.  Please ensure your resume includes the month and year(s) for each job in your employment history as well as the job-related responsibilities.

Important details
If you are unable to access the links, please contact us by email at Lesser qualified applicants may be appointed at a lower level.  An eligibility list may be established.

Testing may be required.

We thank you for your interest in working with us.  You will be informed of your status in this competition as soon as possible

Applications will be accepted until 11:59pm PST on the closing date referenced above.  Late applications will not be considered.
Diversity & Inclusion
BC Pension Corporation is an equal opportunity employer committed to establishing an inclusive, equitable, and accessible environment for all.  All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, gender identity or expression, marital status or any other basis protected by applicable law.

We are committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment, assessment and selection processes and will provide reasonable accommodations upon request.  If you require assistance or an accommodation due to a disability, please email us at

DO NOT submit your application for this position through the BC Government Hiring Centre website. Applications submitted through the BC Government Hiring Centre will not be considered.

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