Communications Advisor (term position to March 31, 2019)
Canadian Museum for Human Rights
Winnipeg, Manitoba, Canada
The Canadian Museum for Human Rights (CMHR) is the first museum in the world solely dedicated to the evolution, celebration and future of human rights. It is the first national museum in Canada to be built outside the National Capital Region. Located in the heart of Canada in Winnipeg, Manitoba, the CMHR rises from the Prairie earth at The Forks, which has been a meeting place for over six thousand years.
The CMHR delivers an immersive, interactive and memorable experience for visitors of every background, age and ability. Each visitor has access to a fully reinvented museum experience that reflects a design approach that sets new Canadian and world standards for inclusion and universal accessibility.
We are seeking talented individuals who are motivated to share their passion and commitment to join our team. Together, we aim to enhance the public’s understanding of human rights, to promote respect for others, and to encourage reflection and dialogue.
Reporting to and with guidance from the Manager, Communications and Marketing, the Communications Advisor will provide assistance and support in the production of communication products and planning of communication activities and events for the Canadian Museum for Human Rights (CMHR) and the Friends of the Canadian Museum for Human Rights (FCMHR or Friends). The Communications Advisor assists in the fulfillment of the CMHR’s and FCMHR’s mandate with the creation of high-quality communications materials for multiple internal and external audiences including but not limited to Museum members, sponsors, donors, media, prospective and existing visitors, and corporate partners.
- Writes articles, web copy, advertorials, and contributes to the development of the CMHR’s and FCMHR’s social media materials.
- Prepares written article submissions, correspondence, website content, speeches and presentations for the President and CEO and other senior CMHR and Friends management, news releases, backgrounders, talking points, advisories, feature stories, pamphlets, brochures, fact sheets, web content, newsletters, direct mail pieces and multimedia products, and outreach programming and materials to be reviewed and approved by Manager, Communications and Marketing. Revises, edits and proofreads texts and layouts.
- Supports digital engagement through contributing content for the CMHR’s and Friends’ social media platforms.
- Assists with media relations including daily media monitoring and tracking, assisting in the preparation and distribution of media advisories and new releases, fielding media inquiries and touring visiting travel writers.
- Represents the Museum at events, conferences, donor events, and other functions.
- Prepares and delivers presentations for the CMHR and Friends when necessary.
- Conducts research in preparation of producing communication products and/or services. Research may include interviews with internal and external stakeholders, media coverage, policy documents, information archives, computer databases, and website content.
- Supports the development of responses to inquiries made to the CMHR and Friends including but not limited to correspondence, electronic mail and media including conducting background research if necessary.
- In consultation with the Media Relations Manager, supports the coordination of news conferences, media briefings and interviews with Museum and Friends leadership.
- In consultation with the Manager, Communications and Marketing, supports the monitoring and evaluation of communications activities, projects and programs.
- Consistent with divisional and corporate plans, develops communications products and activities, such as the CMHR’s annual report and the Friends direct mail pieces by ensuring that deadlines are met and revisions/updates are incorporated.
- Identifies key audiences when developing communication pieces, including responsive points, and maintains a process for forwarding proactive and reactive issues.
- Identifies concerns and provides ongoing strategic counsel support to the Public Affairs and Programs division, the CMHR and the FCMHR.
- Participates in inter-departmental committees and Friends meetings as appropriate.
- Responds to internal and external requests for photography and information about the CMHR and the FCMHR.
- All other duties and tasks as assigned.
Skills and Qualifications – Required
- A university degree in journalism, communications, creative communications, political science, public policy, or an equivalent combination of education, training and/or experience
- 3-5 years’ experience in at least one area of communications (e.g., public relations, internal communications, donor communications and stewardship, writing and editing, communications material, media relations, official releases, issues management, respondent relations); experience in/with political and bureaucratic processes; experience in/with fundraising communications and donor development
- The ability to present facts in a language and style that is appropriate to the target audience
- Proven ability to work well under pressure and juggle multiple completing priorities
- Demonstrated tact and diplomacy
- Excellent writing and editing skills; the ability to inform others, increase awareness, persuade or change behavior
- Experience with developing or assisting in the development of strategic communication initiatives
- Proven experience in web writing, speech writing, preparation of presentations, new releases, articles and donor communications
- Proficiency with the Microsoft suite of products (Word, Excel, PowerPoint, Outlook)
Skills and Qualifications – Desired
- The ability to communicate with proficiency in both official languages, oral and written
- Experience in more than one aspect of communications (e.g. public relations, media relations, communications planning, donor communications, strategic planning, issues management) is an asset
- Ability to perceive and clarify intentions during meetings and interviews
- Ability to interpret key points emerging from meetings or discussions that are complex or sensitive in nature
- Ability to convey complex information in writing
- Interest in and familiarity with human rights and social justice issues and with the Museum
- Strong organizational and time management skills; ability to multi-task and anticipate needs
- Ability to work independently or collaboratively in a cross-functional and team-oriented environment
- Flexible; able to work under changing priorities and deadlines
- Strong analysis skills; can present a solid and well-founded business case
- Integrity; focused on producing a high-quality and credible outcome
- Ability to maintain strict confidentiality in all undertakings
- Excellent communication and interpersonal skills
Official Language Proficiency:
Bilingual non imperative
Working Conditions and Physical Demands
- Work is in an office environment. May require long periods at a desk, reading lengthy documents, and time in front of a computer
- Will require irregular hours with short or no notice (evenings, weekends)
- Some travel required
Conditions of Employment
- Security Screening Level – Reliability Status
- Child Abuse Registry Check
Interested applicants should submit a cover letter and résumé through CMHR’s Careers page at https://humanrights.ca/about/careers by February 25, 2018. The cover letter must provide concrete examples that illustrate how they meet the education and experience factors listed in the Qualifications – Required and Desired (if applicable). Résumés will be used as a secondary source to validate the education and experience described in the cover letter.
The Canadian Museum for Human Rights is committed to developing inclusive, barrier-free recruitment processes and work environment. Please advise the HR representative if accommodation measures must be taken to enable you to apply and be assessed in a fair and equitable manner.
All applicants will receive a confirmation of receipt of their application. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Intent / Result of process: An eligibility list of qualified candidates may be created as a result of this process. The list would have a retention schedule of six months.