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Coordinator, Culture and Protocol

Job Information
Author c2csports
Date December 7, 2016
Type Full Time
Company Toronto 2017 North American Indigenous Games
Salary $40,000-$45,000 - Annual
Location GTA - Office in Mississauga
Category Sports
Contact Information


Coordinator, Culture and Protocol

Toronto 2017 North American Indigenous Games (2017 NAIG) Host Society

2017 NAIG Host Society Mission: To host an Indigenous world-class multi-sport and cultural event celebrating Toronto and Ontario’s diversity. Showcasing Unity, Sport, Youth and Heritage, as well as Volunteerism and Team Work between First Nations, Inuit, Métis and Non-Indigenous communities in the pursuit of Excellence for our Future Youth Leaders.


2017 NAIG Host Society Vision: Provide Indigenous youth with the opportunity to participate in high quality programming while allowing them to shine and inspire Indigenous Peoples of all ages and abilities to participate in sport and physical activity, and maintain a wholesome approach to health and wellness through all stages of life.


Organizational, Indigenous and Sport Values:

Accountable, Athlete-Centered, Cleanliness, Faith, Fun, Good Child Rearing, Happiness, Hope, Humility, Inclusivity, Integrity, Kinship, Leadership, Obedience, Pride, Respect, Sharing, Sportsmanship / Fair Play, Strength, Sustainable, Thankfulness, Transparent, Ultimate Protection.


Position Overview:

The Toronto 2017 NAIG Host Society is seeking a Coordinator, Culture and Protocol to assist in the development and implementation of an operations plan and provide general administrative support for the Culture and Protocol Department. Reporting directly to the Manager, Culture and Protocol, department deliverables include the management of cultural programming, vendor relations, Honoured Guests and artist hospitality, logistics and volunteer management. Protocol management required for sport competitions, Cultural Festival, Opening and Closing Ceremonies, and pre-Games events.  


Primary Responsibilities:

  • Work alongside the Manager, Culture and Protocol, in addition to the 2017 NAIG Cultural Advisory Committee to deliver department objectives.
  • Within identified budget, assist in recruiting, hiring and managing cultural performers for the Cultural Festival and Opening and Closing Ceremonies.
  • Coordinate accommodations requirements for Honoured Guests and Festival Artists.
  • Determine and coordinate ground transportation and logistical requirements for Honoured Guests and Festival Artists.
  • Assist with all Honoured Guests’ and Festival Artists’ registration in the Host Society accreditation information system.
  • Work with Coordinator, Volunteers to coordinate selection, training and distribution of Protocol and Cultural Festival volunteers.
  • Manage and coordinate Host Society Culture and Protocol Offices (operations centre).
  • Assist with developing and coordinating the Cultural Festival and Protocol contact management system.
  • Day-to-day operations of the Indigenous Marketplaces, that includes customer service, needs of the vendors and regulatory compliances
  • Supervise, train and monitor volunteers assigned to the Cultural Festival and Protocol portfolio.
  • General administrative duties as assigned.


The Ideal Candidate Possesses:

  • A post-secondary degree/diploma with experience in hospitality, sport or event management.
  • Experience and knowledge of Indigenous communities such as First Nations, Metis and Inuit, with an understanding of the diverse Indigenous people on Turtle Island (North America).
  • Ability to coordinate and manage external contractors and volunteers with proficiency in supervising events.
  • Knowledge and experience in large-scale cultural events with an understanding on how to successfully integrate sport and ceremonies.
  • Proficiency in both official languages (English and French) and/or an Indigenous language is considered an asset.
  • Excellent interpersonal/networking skills and issues management/problem solving skills
  • Familiarity with Microsoft Office and the confidence to manage the online volunteer registration and scheduling system.
  • Superior organization skills; ability to manage complex workload, meet tight deadlines.
  • A demonstrated commitment to high professional ethical standards and a diverse workplace.
  • A service-oriented, positive, resourceful personality, with a sense of humour.
  • A highly professional image always.
  • Background and knowledge of Indigenous cultures will be given preference.


Working Environment and Compensation:

  • Coordinator, Culture and Protocol is an eight-month, full-time contract position beginning immediately and ending July 31, 2017.
  • Flexibility in hours, as some evenings and weekends are required in addition to extended hours during Games time.
  • A valid ‘G’ drivers license required.
  • Criminal record check must be provided (vulnerable sector).
  • Office is located in Mississauga, Ontario with some local travel required to events and meetings.
  • Salary will be commensurate with experience based on an annual salary of $40,000 – 45,000.
  • Additional benefits include:
    • Monthly cellular phone expense reimbursement.
    • Games merchandise and ticketing package.


Qualified applicants are invited to email their applications to by December 5, 2016.


The 2017 Toronto NAIG Host Society is an equal opportunity employer. We thank all applicants for their interest and invite applications from Women, Indigenous People, Persons with Disabilities and Visible Minorities, however only those selected for an interview will be contacted.

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