Justice Access Centre Interviewer
Community Program Officer R15
An eligibility list may be established.
Innovative opportunity to increase citizen access to justice
Ministry of Attorney General – Family Justice Services Division (FJSD) provides programs and services that deliver the timely and just resolution of family disputes within a comprehensive family justice system. Through community-based Justice Access Centres and Family Justice Centres, FJSD provides various programs and services, including dispute resolution, Parenting After Separation, and court-ordered assessments and reports by the Family Justice Report Service.
The Nanaimo Justice Access Centre provides people with information, assessment, advice, referral, mediation, and other services they require to help solve their family and civil legal problems. For more information about Justice Access Centres, click here.
The Justice Access Centre Interviewer (JI) provides intake, information, referral, and other related services to clients wishing to access the justice system and related services. The JI is the frontline contact responsible for limited case management of clients seeking assistance from the justice system and attending the Justice Access Centre (JAC).
The JI elicits, verifies and ascertains information from clients at the point of initial contact. On the basis of this information, the JI makes referrals to various services within the JAC as well as the community.
In addition, the JI assists clients who are involved in family and civil (non-family) actions in Provincial Court, Supreme Court and administrative tribunals to access self help and information services.
For full description of accountabilities and qualifications, please review the attached job profile.
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact Allison.Gidden@gov.bc.ca. DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website.
NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:
- A recognized undergraduate degree.
- A minimum of one year recent related work or volunteer experience in a human service field (e.g., counselling, community service agencies, dispute resolution, court services, legal services, etc.).
Preferred Qualifications – Ideally, the candidate will have one or more of the following:
- Two or more years’ recent experience working with families in a human service field.
- Family Justice Service in British Columbia – FAMJ-1000 (formerly FAM190 or CORR606).
- Family Violence: Impact on Separation and Divorce – FAMJ-1002 (formerly FAM191 or CORR605).
Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
APPLICATION REQUIREMENTS: (Select from the options below)
Cover Letter: NO
Resume: YES – Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
Questionnaire: YES (COMPREHENSIVE) – As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Please allot approximately 60 minutes to complete the questionnaire.
IMPORTANT: Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.