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Customer Service Representative

Job Information
fcc_logosm
Author pmnationtalk
Date July 14, 2017
Type Full Time
Company Farm Credit Canada
Location Regina, SK
Category Customer Service
Client Farm Credit Canada
Contact Information
Does this sound like the workplace you’re looking for? Visit fcc.ca/Careers to apply.

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Job Title: Customer Service Representative
Job Number: 086-17/18
Location: Regina, Saskatchewan
Find this Location
Closing Date: August 04, 2017
Division: Partners and Channels
Language Requirement: English
Term: Permanent

Lending and administration skills needed
Support a national sales and lending team offering financing through FCC Alliance retailers and dealers.  You’ll build relationships with FCC Alliance partners and customers, prepare loan documents, solve problems, manage the collection process and perform administrative tasks.

What you’ll do:

  • Answer questions and provide suggestions and solutions about FCC Alliance financing
  • Call customers to obtain financial information
  • Resolve customer issues in a thorough and professional manner
  • Process loan documentation and amend current loans
  • Build and maintain relationships with FCC Alliance partners

What we’re looking for:

  • Organized and detailed multi-tasker with in-depth technical expertise
  • Customer-focused with strong teamwork and people skills
  • Able to deal with change, make decisions and solve problems

What you’ll need:

  • A certificate in administration and at least two years of related experience (or equivalent combination of education and experience); fluency in both official languages is an asset
  • An understanding of financial analysis, legal documentation requirements and standard office software
  • A love for agriculture

Build a career with one of Canada’s top employers

Thrive in an inclusive culture of teamwork, strong leadership and respect. Here, diverse people pull together to achieve goals that are challenging and rewarding. You can learn and grow in an environment of acceptance and accountability. Come meet FCC.

Does this sound like the workplace you’re looking for? Visit fcc.ca/Careers to apply.

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