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Experience Record and Career Resource Specialist

Job Information
Author ahnationtalk
Date August 10, 2018
Type Full Time
Salary $28.85 - $33.93 - Per Hour
Location Waterloo, ON
Category Experienced/ Non-Management
Client Wilfrid Laurier University
Contact Information
Apply Now!

Posting ID : 9734
Apply By : 8/16/2018
Position Title : Experience Record and Career Resource Specialist
Department : Career Centre
Job Type : Full-time, Limited Term
Campus : Waterloo
Reports To : Associate Director, Resources and Operations
Position Summary :

At Laurier, we are a community. It’s what brings our students here and what keeps our people here.

As an educational institution, we inspire lives of leadership and purpose in our student community. As an employer, we seek, foster and value the same qualities of leadership and purpose in our employee community.

We currently have an opportunity to join the Laurier community as an Experience Record and Career Resource Specialist.

The Experience Record and Career Resource Specialist provides overall co-ordination and administrative support for the Laurier Experience Record including creation and updating of the co-curricular experiences inventory, serving as the main point of contact for students, alumni, faculty and staff through provision of training and technical support, and assisting with Laurier’s focus on volunteerism in the community. The Experience Record and Career Resource Specialist serves as the front-line contact for the Career Centre for in-person, phone and email inquiries and maintains a comprehensive career resource centre. This role includes communicating with staff, faculty, students, alumni and community organizations about the Career Centre and on the software, processes and criteria/validation of co-curricular experiential opportunities for the Laurier Experience Record.

The Career Development Centre exists as the student affairs unit within the Teaching & Learning portfolio that engages students and alumni in their career development as an integral part of the Laurier experience. This encompasses delivery of comprehensive programs and services that support experiential learning, career decision making, employment preparation, facilitation of connection with the employer community, and pursuit of further education opportunities. Specific programs and services include individual consultation and workshops on career planning, resumé writing, job search strategies, interview skills and further education; a Career Resource Centre; comprehensive employment services for full-time, summer and part-time opportunities for students and alumni; volunteerism; career-integrated learning in conjunction with campus partners; online resources; numerous events such as career panels, employment recruiting sessions, Career Fair, Job Fair and a Further Education Fair; and the Laurier Experience Record.

Accountabilities : Laurier Experience Record


  • Acts as the main point of contact for the Laurier Experience Record and related inquiries from students, staff, faculty and community members at all campuses
  • Co-ordinates the annual updating of all activities listed in the co-curricular activities database including meetings with academic and student-facing administrative departments and the Students’ Union
  • Maintains inventory of co-curricular experiential learning opportunities (excluding jobs) which involves monitoring and data entry
  • Ensures co-curricular activities and off-campus volunteer experiences are validated for student participation and inclusion on the Experience Record; follows up with supervisors throughout the campus and externally as required
  • Verifies student reflection on experiences through an established competency framework
  • Oversees the Experience Record email account and other administrative functions of the Experience Record
  • Co-ordinates tracking of participation in non-credit experiential certificates offered by Laurier departments including administration of the Career Centre certificates
  • Compiles year-end data and reports regarding student Experience Record participation and competency outcomes
  • Answers inquiries regarding technical difficulties or issues with presentation of experiences on the Experience Record

Marketing & Training/Development

  • Develops content for student marketing materials for the Laurier Experience Record including print, web and social media
  • Updates Experience Record website content
  • Promotes the Laurier Experience Record and Career Centre at various information fairs on campus (e.g., Open Houses, Orientation Week Get Involved Fair, Headstart, etc.)
  • Delivers presentations and training modules to educate the Laurier community on what the Experience Record is and how faculty/staff/students/alumni can leverage its use – with a particular focus on student clubs and associations
  • Promote and facilitate the connection between student organizations and potential programming initiatives in the Career Centre

Administrative Support

  • Acts as first point of contact for clients in the Career Centre including in-person, telephone and email inquiries
  • Performs initial assessment with service users and refers accordingly and/or schedules appointments
  • Responsible for opening and closing procedures in the Career Centre
  • Co-ordinates Career Resource Centre collection in collaboration with the Laurier Library and maintains inventory of externally-published print resources
  • Maintains Career Resource Centre through creation of thematic promotional displays, bulletin boards and organization of print resources
  • Provides information to staff regarding new and updated resources
  • Processes volunteer postings to post in Navigator Volunteer module including communication with volunteer organizations and departments
  • Co-ordinates student-facing administrative department updates to Laurier Experience Guides on an annual basis, both print and online

Departmental Duties


  • Participate in departmental activities, i.e., staff meetings, Convocation, graduate survey data collection, Career and Job Fairs
  • Participate as a team member within the department, e.g., assisting in other departmental areas as required, participating in departmental professional development activities and departmental special events
  • Assists in training and delegates tasks to part-time, co-op and volunteer students

Qualifications :

  • College diploma plus three years of related experience
  • Knowledge of student development, career development or experiential learning theory
  • Excellent communication and interpersonal skills including customer service
  • Strong critical thinking and problem-solving skills
  • Outstanding attention-to-detail skills
  • Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint) and keyboard proficiency
  • Knowledge of Orbis Communications’ Outcome software (co-curricular, career or co-op) an asset
  • Excellent ability to manage multiple priorities with strong organizational skills
  • Ability to work independently and in teams as well as the ability to interact professionally with a diverse group of stakeholders
  • Good judgement, maturity and diplomacy

This is a full-time position (35 hours per week) plus occasional hours outside of regular work schedule including evenings for events (particularly during September and October). The position requires the incumbent to work Tuesdays from 11 a.m. – 7 p.m., once every three weeks in rotation with other staff members. One day per month at the Brantford campus is required to provide service to students and staff/faculty related to the Laurier Experience Record.

Grade : WLUSA-06
Salary : $28.85 – $33.93
Salary Notes : This is a full-time, limited term position until October 1, 2020.

Please note this position is not eligible for education equivalencies.

Please Note : This position is represented by the WLU Staff Association bargaining unit.

Please submit a cover letter and resume.

Wilfrid Laurier University endeavors to fill positions with qualified candidates who have a combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier’s Employee Success Factors.

Diversity and creating a culture of inclusion is a key pillar of Wilfrid Laurier University’s Strategic Academic Plan and is one of Laurier’s core values. Laurier is committed to increasing the diversity of faculty and staff and welcomes applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any sexual identities and gender identities. Indigenous candidates who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Office of Indigenous Initiatives at Candidates from other equity seeking groups who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Diversity and Equity Office at We have strived to make our application process accessible however if you require any assistance applying for a position or would like this job posting in an alternative format, please contact Human Resources at 519-884-1970 ext.2007 or






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