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FOOD SERVICE SUPERVISOR

Job Information
Author timhortons5040gmail
Date December 6, 2016
Type Full Time
Company Timhortons #5040
Salary $12.75 - Per Hour
Location #600, 525 HWY 97 S West Kelowna BC V1Z4C9
Category Retail / Food / Hosp
Contact Information
Apply in person #600 525 HWY 97 S West Kelowna BC, V1Z 4C9 Phone: 250-769-3117, Fax: 250-769-3118 or Email Resumes to:timhortons.joel@gmail.com

We are seeking 7 FOOD SERVICE SUPERVISORS ASAP for 0949137 BC LTD o/a Tim Horton’s. Permanent, Full-Time, Part-Time, Shift, Weekend, Day, Night and  Evening,

Qualifications:

 

1-2yrs of experience required

Previous experience in a supervisory role is an asset

Previous experience in a customer service role

Current certification in approved food safety training (Advanced.fst or Serve Safe) is an asset
Strong communication and interpersonal skills

Ability to adhere to policies/procedures

Able to operate effectively in a fast paced environment

No education required

Job Duties:

 

  • Supervise, coordinate and schedule the activities of staff who prepare, portion and serve food
  • Participate in assisting to establish methods to meet work schedules; maintain records of stock, repairs, sales and wastage
  • Train staff in job duties and sanitation and safety procedures
  • Ensure that food and service meet quality control standards
  • You may participate in the selection of food service staff and assist in the development of policies, procedures and budgets
  • Maintain company and corporate adherence to standards, procedures and programs, and as updated from time to time.
  • Assists in ensuring optimal employee coverage at all times and fills in as required for various areas during busy periods to maintain optimal customer service levels
  • Upon request, conducts regular store walk-thrus

Customer Service:

Leads by example to demonstrate that the customer is top priority and reinforces positive behaviors with employees

Responds to customers in a friendly manner with an appropriate sense of urgency

Responds to special customer requests in a friendly manner

Responds to customer service complaints in a timely manner, resolving problems and turning negative situations into positive situations

Compensation:

Wages start at $12.75. A shared Health Benefits package is given to FT employees after probation.

Apply in person #600 525 HWY 97 S West Kelowna BC, V1Z 4C9

Phone: 250-769-3117, Fax: 250-769-3118

or Email Resumes to:timhortons.joel@gmail.com

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