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FOOD SERVICE SUPERVISOR

Job Information
Author timhortons1184gmail
Date December 6, 2016
Type Full Time
Company Tim Hortons #1184
Salary $12.75 - Per Hour
Location West Kelowna
Category Retail / Food / Hosp
Contact Information
Apply in person #200, 2330 HWY 97S West Kelowna BC, V4T 2P3 Phone: 250-707-0080, Fax: 250-707-0126 or Email Resumes to:timhortons.joel@gmail.com

We are seeking 9 FOOD SERVICE SUPERVISORS ASAP for 0863253 BC LTD o/a Tim Horton’s. Permanent, Full-Time, Part-Time, Shift, Weekend, Day, Night and Evening,

Qualifications:

1-2yrs of experience required

Previous experience in a supervisory role is an asset

Previous experience in a customer service role

Current certification in approved food safety training (Advanced.fst or Serve Safe) is an asset

Strong communication and interpersonal skills

Ability to adhere to policies/procedures

Able to operate effectively in a fast paced environment

No education required

Job Duties:

Supervise, coordinate and schedule the activities of staff who prepare, portion and serve food
Participate in assisting to establish methods to meet work schedules; maintain records of stock, repairs, sales and wastage
Train staff in job duties and sanitation and safety procedures
Ensure that food and service meet quality control standards
You may participate in the selection of food service staff and assist in the development of policies, procedures and budgets
Maintain company and corporate adherence to standards, procedures and programs, and as updated from time to time.
Assists in ensuring optimal employee coverage at all times and fills in as required for various areas during busy periods to maintain optimal customer service levels
Upon request, conducts regular store walk-thrus

Customer Service:

Leads by example to demonstrate that the customer is top priority and reinforces positive behaviors with employees

Responds to customers in a friendly manner with an appropriate sense of urgency

Responds to special customer requests in a friendly manner

Responds to customer service complaints in a timely manner, resolving problems and turning negative situations into positive situations

Wages start at $12.75. A shared Health Benefits package is given to FT employees after probation.

Apply in person #200, 2330 HWY 97S West Kelowna BC, V4T 2P3

Phone: 250-707-0080, Fax: 250-707-0126

or Email Resumes to:timhortons.joel@gmail.com

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