Food Service Supervisor

Job Information
Author dqhirenapply
Date February 20, 2018
Type Full Time
Company Dairy Queen Kamloops
Salary $15.00 - Per Hour
Location Kamloops, BC
Category Retail / Food / Hosp
Contact Information
Company: Dairy Queen Kamloops

811 Victoria Street, Kamloops, BC,V2C 2B7
Salary: $15.00
Full Time Permanent
Start as soon as possible

Duties and responsibilities:

  • Supervise, co-ordinate, monitor and schedule the activities of staff.
  • Hire, train and coach new staff and demonstrate patience and positive attitude when providing training and delegating tasks.
  • Effectively create shift schedule including work station assignments/rotations, employee vacations, employee breaks and overtime assignment.
  • Evaluate performance of employees and provide feedback to store manager.
  • Investigate and resolve customer complaints and special requests in a timely, friendly and professional manner.
  • Maintain the supplies and inventory by estimating and ordering supplies required for smooth operation.
  • Prepare sales reports and complete checklists and procedures for cash reporting and inventory control.
  • Ensure compliance with quality, productivity and safety control standards. •
    Resolve personality issues between workers if necessary.
  • Make sure every guest is greeted with a smile, thanked for their business and invited to come back.
  • Set an example for other employees by working hard to meet shift production goals.
  • Immediately report violations of safety or security policies to store manager.
  • Other duties as assigned by the store manager. Job requirements:
  • Must have completed high school.
  • Must have at least 2 years of previous work experience in food service.
  • Must have the ability to supervise 4-8 people, working groups.
  • Must be able to speak, read and write in English.
  • Must have organization skills and ability to prioritize.
  • Must be able to handle stress and work in a very fast-paced environment. • Must be able to remain calm and professional and difficult situations.
  • Must have excellent communication and organization skills.
  • Must be able to work flexible hours weekends. • Must have time-management and decision-making skills and ability to multitask.
  • Overtime is paid at 1.5 rate for hours exceeding 40 hours in any given week; 4 % Vacation pay

Number of positions: 3

Send your resume via e-mail:

Location: 811 Victoria Street, Kamloops, BC,V2C 2B7

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