Food Service Supervisor

Job Information
Author dqhirenapply
Date March 7, 2017
Type Full Time
Company Dairy Queen
Salary $15.00 - Per Hour
Location 811 Victoria Street, Kamloops British Columbia
Category Retail / Food / Hosp
Contact Information


Duties and responsibilities

• Supervise, co-ordinate, monitor and schedule the activities of staff.

• Hire, train and coach new staff and demonstrate patience and positive attitude when providing training and delegating tasks.

• Effectively create shift schedule including work station assignments/rotations, employee vacations, employee breaks and overtime assignment.

• Evaluate performance of employees and provide feedback to store manager.

• Investigate and resolve customer complaints and special requests in a timely, friendly and professional manner.

• Maintain the supplies and inventory by estimating and ordering supplies required for smooth operation.

• Prepare sales reports and complete checklists and procedures for cash reporting and inventory control.

• Ensure compliance with quality, productivity and safety control standards. • Resolve personality issues between workers if necessary.

• Make sure every guest is greeted with a smile, thanked for their business and invited to come back.

• Set an example for other employees by working hard to meet shift production goals.

• Immediately report violations of safety or security policies to store manager.

• Other duties as assigned by the store manager. Job requirements:

• Must have completed high school.

• Must have at least 2 years of previous work experience in food service.

• Must have some previous supervisory experience, direct experience as a Food Service Supervisor is an asset.

• Must have the ability to supervise 4-8 people, working groups.

• Must be able to speak, read and write in English.

• Must have organization skills and ability to prioritize.

• Must be able to handle stress and work in a very fast-paced environment. • Must be able to remain calm and professional in difficult situations.

• Must have excellent communication and organization skills.

• Must be able to work flexible hours weekends. • Must have time-management and decision-making skills and ability to multitask.


• Overtime is paid at 1.5 rate for hours exceeding 40 hours in any given week; 4 % Vacation pay

Number of positions: 1

Send your resume via e-mail:


Job Title:  Food Service Supervisor

Company Name:  Dairy Queen



Salary:  $15.00

Province:  British Columbia

Location: 811 Victoria Street

Region 😐 Metro AreaKamloops

Job Type:  Full-Time

CategoryRestaurant / Food Service


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