Food Service Supervisor

Job Information
Author merrittdairyqueen
Date March 7, 2017
Type Full Time
Company Merritt Dairy Queen Grill and Chill
Salary 14.80 - Per Hour
Location Merritt, BC
Category Retail / Food / Hosp
Contact Information

Duties and responsibilities

  • Supervise, co-ordinate, monitor and schedule the activities of staff.
  • Hire, train and coach new staff and demonstrate patience and positive attitude when providing training and delegating tasks.
  • Effectively create shift schedule including work station assignments/rotations, employee vacations, employee breaks and overtime assignment.
  • Evaluate performance of employees and provide feedback to store manager.
  • Investigate and resolve customer complaints and special requests in a timely, friendly and professional manner.
  • Maintain the supplies and inventory by estimating and ordering supplies required for smooth operation.
  • Prepare sales reports and complete checklists and procedures for cash reporting and inventory control.
  • Ensure compliance with quality, productivity and safety control standards. • Resolve personality issues between workers if necessary.
  • Make sure every guest is greeted with a smile, thanked for their business and invited to come back.
  • Set an example for other employees by working hard to meet shift production goals.
  • Immediately report violations of safety or security policies to store manager.
  • Other duties as assigned by the store manager. Job requirements:
  • Must have completed high school.
  • Must have at least 2 years of previous work experience in food service.
  • Must have some previous supervisory experience, direct experience as a Food Service Supervisor is an asset.
  • Must have the ability to supervise 4-8 people, working groups.
  • Must be able to speak, read and write in English.
  • Must have organization skills and ability to prioritize.
  • Must be able to handle stress and work in a very fast-paced environment. • Must be able to remain calm and professional in difficult situations.
  • Must have excellent communication and organization skills.
  • Must be able to work flexible hours weekends. • Must have time-management and decision-making skills and ability to multitask.
  • Overtime is paid at 1.5 rate for hours exceeding 40 hours in any given week;

4 % Vacation pay.

Number of positions: 4

Hourly pay: $14.80 per hour

Send resume by email:

Job location: 3673 Dewolf Way, Merritt, BC, V1K 1C4

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