Head of Credit Underwriting & Portfolio Management – Commercial Real Estate : 00008JW5

Job Information
HSBC Bank Canada_logosm
Author pmnationtalk
Date January 10, 2017
Type Full Time
Company HSBC Bank Canada
Location Toronto, ON
Category Business / Management
Client HSBC Bank Canada
Contact Information
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Head of Credit Underwriting & Portfolio Management – Commercial Real Estate : 00008JW5

Employment Type: Regular

The role of Commercial Real Estate (CRE) through its dedicated teams is to offer CMB’s CRE customers a wide and comprehensive range of funding solutions in conjunction with other product partners to both international and domestic investors and developers in all areas of the commercial and residential sectors.

The Corporate Real Estate (CRE) Credit Support role is to manage the Due Diligence &Transaction Execution (DD&TE) Managers, Analysts and Operations Manager. The role will assist Relationship Managers (RMs) with credit submissions, co-ordination of facility documentation and post-credit approval process and third-party management (valuers and panel solicitors). This role will include client facing responsibilities.

Manages a team of account managers/underwriter-portfolio managers on a national basis for the Commercial Real Estate business. Completes independent cash flow and underwriting value estimates, focusing on the larger, more complex loans, including construction loans and syndications.

The Head of Underwriting and Portfolio Management leads the implementation of the underwriting/portfolio management department for CRE Canada and supports the Head of CRE Canada in implementing the Global CRE platform.

Impact on the Business

  • Coordinate the distribution of the CRE Due Diligence and Transaction Execution, Client Relationship Support and Credit Support to allow the Relationship Managers to spend a greater proportion of time with clients, thereby delivering revenue growth and diversification
  • Attend customer and professional meetings in a support and coaching capacity as and when required
  • Assist in the development and implementation of an external profile plan amongst the team involving regular meetings as above
  • Assist the Regional Head of Real Estate (RHoRE) to ensure the team exceeds the Real Estate Banking Centre (REBC) Annual Operating Plan (AOP) through broadening and deepening existing relationships and winning new clients to the REBC
  • Develop and implement a systemic approach across the REBC to use management information and other available tools to identify and mitigate risks
  • Ensure appropriate oversight and management exists in the business risk profile – people, client quality, transaction execution and reputation
  • Assist in managing the Bank’s Balance Sheet in line with the Bank’s strategy, in particular the management of Risk Weighted Assets (RWA) and Return on Risk Weighed Assets (RoRWA) of the CRE portfolios
  • Proactively manage the deal flow
  • Ensure satisfactory reports with regard to the business processes & controls are achieved with regard to Risk Reviews and External Audit & UK Regulators and Real Estate Governance team reviews
  • Develop and maintain knowledge of sales, rentals, general and area-specific market conditions on a local as well as national basis and identify and subscribe to reliable information sources to support underwriting and review activities.

Customers / Stakeholders

  • Become fully involved in the negotiations and pitches to clients alongside the Team Leaders and Relationship Managers and share experience of managing complex credit matters
  • Get involved in the external market place, acting as a senior ambassador for HSBC including negotiations with professionals, sponsors, clients and prospective clients
  • Contribute towards the development of mutually beneficial relationships with clients
  • Act as an ambassador for HSBC in the external market place and with Professional Advisors,
  • Ensure the Banks complaint handling process is sensitively adopted at all times
  • Represent CRE when interacting with Executive Management within CMB, across the UK Bank, as well as interaction with Executives in other HSBC Group offices
  • Take ownership of the customer experience, and ensure all team members take responsibility for managing their customers’ total relationship with HSBC
  • Liaise and work with other areas and segments of the bank to ensure the best possible experience and outcomes for clients, employees and the Bank
  • Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
  • Develop and maintain knowledge of sales, rentals, general and area-specific market conditions on a local as well as national basis and identify and subscribe to reliable information sources to support underwriting and review activities.

Leadership & Teamwork

  • Become fully involved in the negotiations and pitches to clients alongside the Team Leaders and Relationship Managers and share experience of managing complex credit matters
  • Get involved in the external market place, acting as a senior ambassador for HSBC including negotiations with professionals, sponsors, clients and prospective clients
  • Contribute towards the development of mutually beneficial relationships with clients
  • Act as an ambassador for HSBC in the external market place and with Professional Advisors,
  • Ensure the Banks complaint handling process is sensitively adopted at all times
  • Represent CRE when interacting with Executive Management within CMB, across the UK Bank, as well as interaction with Executives in other HSBC Group offices
  • Take ownership of the customer experience, and ensure all team members take responsibility for managing their customers’ total relationship with HSBC
  • Liaise and work with other areas and segments of the bank to ensure the best possible experience and outcomes for clients, employees and the Bank
  • Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
  • Manage the Account Manager staff to ensure workable distribution of annual review assignments and timely completion of annual reviews.
  • Develop, manage and maintain a reporting system to identify existing or potential impairments to loan security.
  • Provide the basis on which loan to value and debt coverage ratio expectations are calculated to ensure compliance with established policies and guidelines.
  • Lead and develop an effective team through communication, performance management, development plans and reward/recognition practices.
  • Promote an environment that supports diversity and reflects the HSBC brand.

Operational Effectiveness & Control

  • Manage the processes, infrastructure and resources needed to deliver agreed team plans and targets, identifying and implementing improvements and collaborating with colleagues to maximize end to end integration, effectiveness and efficiency
  • Maintain a robust and efficient control environment across the business to ensure good operational, financial and project management and compliance with HSBC policy and procedures, together with early identification and effective resolution or escalation of issues that arise
  • Lead the development, implementation and maintenance of management information, analysis and reporting framework that supports and informs timely and effective business management and decision making at all levels
  • Lead the implementation and oversight of policy and governance frameworks, procedures, practices and standards to ensure quality, effective risk management and regulatory compliance
  • Manage Commercial Real Estate underwriting and portfolio management activities nationally, in the creation of independent, reliable estimates of potential cash flow and current underwriting values used to screen and evaluate mortgage applications on specific properties. Ensure timely and complete presentation of cash flow models and value estimates to support the credit decision process and sufficient income to repay the loan.
  • Manage and conduct property inspection due diligence of properties for potential new loans.
  • Manage the annual review process for the national portfolio to meet or exceed KPIs.
  • Ensure that all employees are aware of and effectively identify and manage applicable money laundering (ML), terrorist financing (TF), sanctions and reputational risks.
  • Complete other responsibilities, as assigned.

Major Challenges

  • Managing the workflow
  • Instill a consistent approach to underwriting, risk rating management, and portfolio management across the national platform

Role Context

  • All underwriting requests from all Regional Offices are administered through the Toronto office with input from regional team leaders where appropriate. This position must distribute and lead the process of underwriting new and existing deals.
  • Portfolio management tasks are administered through the Toronto office with input from regional team leaders where appropriate. This position must distribute and lead the process of portfolio management on a national basis.
  • Leads the implementation of the underwriting department for CRE Canada and supports the Head of CRE Canada in implementing the Global CRE platform.

Management of Risk

  • Ensure compliance of both general and anti-money laundering and anti-terrorist financing (AML/ATF) compliance controls as well as operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues.
  • The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organization.
  • This will be achieved by consistently displaying the behaviors that form part of the HSBC Values and culture and adhering to HSBC risk policies and procedures, including notification and escalation of any concerns and taking required action in relation to points raised by audit and/or external regulators.
  • The jobholder is responsible for managing and mitigating operational risks in their day to day operations. In executing these responsibilities, the Group has adopted risk management and internal control structure referred to as the ‘Three Lines of Defense’. The jobholder should ensure they understand their position within the Three Lines of Defense, and act accordingly in line with operational risk policy, escalating in a timely manner where they are unsure of actions required.
  • The following statement is only for roles with core responsibilities in Operational Risk Management (Risk Owner, Control Owner, Risk Steward, BRCM, and Operational Risk Function
  • The jobholder has responsibility for overseeing and ensuring that Operational risks are managed in accordance with the Group Standards Manual, Risk FIM, & relevant guidelines & standards. The jobholder should comply with the detailed expectations and responsibilities for their core role in operational risk management through ensuring all actions take account of operational risks, and through using the Operational Risk Management Framework appropriately to manage those risks.
  • This will be achieved by:
  • Continuously reassessing risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
  • Ensuring all actions take account of the likelihood of operational risk occurring, addressing areas of concern in conjunction with Risk and relevant line colleagues, and also by ensuring that actions resulting from points raised by internal or external audits, and external regulators, are correctly implemented in a timely fashion.

Observation of Internal Controls

  • Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
  • The jobholder will adhere to, and be able to demonstrate adherence to, internal controls and will implement the Group compliance policy by adhering to all relevant processes/procedures.
  • The jobholder will implement the Group compliance policy by adhering to all relevant processes/procedures. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply.
  • This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators. Through the implementation the Global AML, Sanctions and ABC Policies, supporting Guidance, and Line of Business Procedures the jobholder will make informed decisions in accordance with the core principles of HSBC’s Financial Crime Risk Appetite.
  • The following statement is only for roles with managerial or specific Compliance responsibilities
  • The jobholder will implement measures to contain compliance risk across the business area. This will be achieved by liaising with Compliance department about business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimizing relations with regulators.

Qualifications

  • Minimum of twelve years proven and progressive commercial real estate and multi-family lending underwriting experience in major national markets served, or equivalent.
  • Bachelor’s degree in business, real estate, finance, related field or equivalent experience.
  • Strong managerial, communications, analytical, planning, decision-making and organizational skills.
  • Current knowledge of the local and national real estate industry.

Job Field : Commercial Banking
Primary Location : North America-Canada-Ontario-Toronto
Schedule : Full-time Shift : Day Job
Type of Vacancy : Country vacancy
Job Posting : 10-Jan-2017, 13:18:36 Unposting Date : 25-Jan-2017, 02:59:00

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