Leader, Physician Engagement

Job Information
Author pmnationtalk
Date April 25, 2019
Type Full Time
Company Interior Health Authority
Category Business / Management
Client Interior Health Authority
Contact Information
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Leader, Physician Engagement

Competition #: 01247293
Employee Type: PERMANENT FULL TIME
Bargaining Unit: NON-CONTRACT
Facility: KELOWNA CHSC
Department: IH PHYS ENGAGEMENT ADM
Reports To: DIRECTOR, PHYSICIAN ENGAGEMENT
Close Date: OPEN UNTIL FILLED*
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Position Summary
Are you a leader with exceptional project management skills who can navigate a complex environment and lead change? Do you have experience in medical staff engagement and facilitating diverse working groups? We have an amazing opportunity for a Leader, Physician Engagement to join our team!

The Leader, Physician Engagement plans, organizes and controls all activities associated with key strategic and operational priorities within the Department. The Leader manages multiple complex initiatives simultaneously using a project management approach and works collaboratively with all Medicine & Quality teams and stakeholders to advance organizational culture and development including physician engagement, medical leadership development, and medical staff resource planning. The successful candidate will be involved in the design of studies and evaluation plans, literature reviews, development and analysis of economic models, and the preparation and dissemination of results to multiple stakeholders.

This position is complex due to the inherent unique characteristics of medical staff culture and their position as independent contractors. Furthermore, the environment in which medical staff practice adds layers of complexity due to the influence of many external factors such as the role of Doctors of BC, the Joint Clinical Committees, the influence of the Ministry of Health and the Physician Master Agreement. The Leader develops, fosters, and maintains strong collaborative working relationships with and among the Medical Affairs leadership, Executive Medical Directors, senior Interior Health leaders and external partners.

TYPICAL DUTIES AND RESPONSIBILITIES:

• Collaborates and coordinates with internal and external stakeholders as required to produce deliverables for assigned initiatives and projects, based on project requirements that are high quality and are on time and on budget.

• Responsible to create engagement, communication and implementation plans to engage multiple stakeholders for the duration of project(s). Communicates with senior executives and other stakeholders regarding status as required.

• Responsible for all aspects of project development and implementation and provides a single point of contact. Takes project from original concept through final implementation including negotiation responsibility. Defines project scope, objectives and implementation plan, identifying project risks and creates a risk mitigation plan.

• Develops detailed work plans, schedules, project estimates, resource plans and status reports. Leads project meetings and is responsible for tracking and reporting on implementation progress according to planned milestones and outcomes and follows up to ensure implementation is complete. Identifies and ensures the expedited resolution to problems or barriers to enable successful project/change completion.

• Develops specific evaluation criteria, performance measures, definitions, and evidence to conduct quantitative and qualitative analysis in collaboration with project/program leads and other stakeholders.

• Develops and implements research studies, including cost-effectiveness analyses, return-on-investment modelling, and policy evaluations to support resource allocation decisions and ensure alignment with organizational goals, objectives, and strategic priorities

• Leads projects to improve physician engagement within the Medicine & Quality portfolio. Ensures physician engagement initiatives are completed in a timely manner and result in quantifiable improvements.

• Ensures adherence to quality standards and reviews project deliverables.

• Provides technical and analytical guidance to members of the project team.

• Collaborates and supports management efforts and plans throughout the various stages of the change implementation, providing appropriate resources and tools where necessary. As required, coordinates working groups to identify, plan for, and resolve critical issues and follow through on change management related topics and initiative needs.

• Defines and is responsible for all aspects of system support coordination and service requirements for the project. Plans, provides and monitors these services to ensure the negotiated levels have been met.

• Develops strategy and work plan for prototype testing and phased-in implementation if required across Interior Health in the context of the overall project plan.

• Ensures stakeholders remain engaged, supportive and involved with the project.

• Utilizes standard Project Management tools, methodologies and templates for tracking and reporting progress.

• Plans and executes handover to operational support at the conclusion of the project.

• Performs other duties as assigned.

Qualifications
• A Master’s degree in a health-related field, economics, project management, or business management which includes course work in evaluation design, statistical analysis, and business case development. Experience in applied health economic evaluation would be a strong asset.
• Five to seven years of recent, related experience in managing complex projects, facilitating and managing consultation processes with a wide range of stakeholder groups.
• Equivalencies of training, education, or experience will be considered.
• Knowledge of, and experience in, working with the Project Management Institute’s PMBOK methodology. Project Management Professional (PMP) certification is an asset.
• Experience working collaboratively and successfully with physicians and medical leaders is preferred.

Skills and Abilities
• Demonstrated knowledge of and skill at implementing change management in a complex environment that is consistent with the vision, purpose, and operating principles of IH.
• Demonstrated success as a project manager and the successful completion of one large project within the last three years.
• Ability to plan, organize, coordinate, and allocate resources to accomplish project plan objectives.
• Comprehensive knowledge of project management principles and methodologies.
• Intermediate to expert-level system implementation skills.
• Proven ability to track, coordinate and integrate external issues as they affect IH’s proposal/action plan.
• Proven ability to write, analyze, and edit project plans, proposals, Service Level Agreements, MOU’s for accuracy and consistency.
• Ability to assess and conduct costing, cost-benefit, cost-effectiveness analyses and ROI
• Excellent verbal and written communication skills coupled with the ability to write or edit high quality business documents (e.g. master project plans, risk management plans, communication plans, progress reports, project wrap-up documentation).
• Excellent interpersonal skills, with the capability of providing leadership to a diverse project team and interact comfortably with senior and executive personnel in the organization.
• Excellent presentation, facilitation and negotiation skills. Ability to chair/lead meetings and facilitate working groups
• Physical ability to perform the duties of the position.

* All postings with a closing date specified close at 11:59 pm PT

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