Manager FCC AML Investigations : 00008P23
Employment Type: Regular
The Manager AML Investigations (AMLi) is accountable to follow approved, documented procedures and processes to analyze information escalated by L2 FCC Operations from the automated transaction monitoring system and Unusual Activity Reports (UARs), or via direct referrals to AMLi, including Production Orders. This includes identifying names/entities/transactions that relate to money laundering or terrorist financing and producing a high quality case file including a comprehensive narrative and recommendation as to whether or not a suspicious transaction report with FINTRAC as required by anti-money laundering regulations in Canada.
Responsible for conducting investigations on unusual activities and behaviors across multiple products, including analyzing and assessing information and escalation cases with a recommendation to file or not file with FINTRAC.
Principal Accountabilities: Key activities and decision making areas
Impact on the Business
- Investigate and process cases to agreed procedural standards required and within agreed service levels.
- Ensure appropriate pro-active use of internal databases, media and relevant websites to gather intelligence and identify money laundering or terrorist financing risk associated with relevant investigation subjects.
- Produce a high quality case file including a comprehensive narrative and recommendation as to whether or not a STR is required.
- Maintain records, update case histories in the case management system and liaise with stakeholders and other regions.
Customers / Stakeholders
- Deal with enquiries from colleagues from LoB in a professional, responsive manner, giving them appropriate guidance, referring to management where necessary.
- Deal with external enquiries if required, in a professional manner, providing them with appropriate information, referring to management where necessary.
- Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.
Leadership & Teamwork
- Work effectively and professionally with colleagues across the organization and in particular peer investigative units i.e. FCI. GIIG, Sanctions, AB&C and other stakeholders: FIU, CSEM, RC and FCC Operations.
- Participates as part of an effective team that supports diversity and reflects the HSBC brand, thereby delivering high employee engagement and motivation.
- Promote an environment that supports diversity and reflects the HSBC brand.
Operational Effectiveness & Control
- Document all information found throughout the investigation, developing and maintaining account files in a manner that will ensure compliance
- Ensure performance meets the requirements of any relevant service level agreements and at all times, adheres to Group and Regulatory policies.
- Generate ideas to improve team efficiency.
- Identify and report all significant regulatory compliance breaches or gaps; work with FCC to design and implement changes to policies and procedures as appropriate.
- To discharge the accountabilities set out in the FIM by pro-actively assisting management in identifying and containing compliance risk, monitoring, reporting and certification, fostering a compliance culture and optimizing relations with regulators.
- Ensure that all employees are aware of and effectively identify and manage applicable money laundering (ML), terrorist financing (TF), sanctions and reputational risks.
- Complete other responsibilities, as assigned.
- Ensure suspicious activity is escalated in a timely manner and in accordance with the applicable SLA’s
- Ensure that decisions on whether to report or not to the Authorities can be justified by high quality, documented reports arising from complete, proportionate and necessary investigative procedures.
- The AML Investigator role is part of Financial Crime Compliance and is responsible for ensuring that assigned cases including Transaction Monitoring Cases, Unusual Activity Reports and Customers subject to Production Orders are thoroughly and professionally investigated and, where appropriate, reported to the Authorities in accordance with regulatory requirements. It is the responsibility of the job holder to decide whether activity appears reasonably suspicious and therefore should be reported to the Authorities, and clearly document the facts supporting that judgment.
- The AML Investigator will also provide telephone/e-mail guidance to LoB or relevant stakeholders where appropriate.
- Provide accurate and timely Management Information as required.
Management of Risk
- Ensure compliance of both general and anti-money laundering and anti-terrorist financing (AML/ATF) compliance controls as well as operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues.
- The jobholder will continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
- Particular attention will be paid to FCC Legislation.
- This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring and
- Also by addressing any areas of concern in conjunction with line management and/or the appropriate department.
- Any concerns must be escalated through line management as soon as they become apparent.
- The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organization.
- This will be achieved by consistently displaying the behaviors that form part of the HSBC Values and culture and adhering to HSBC risk policies and procedures, including notification and escalation of any concerns and taking required action in relation to points raised by audit and/or external regulators.
- The jobholder is responsible for managing and mitigating operational risks in their day to day operations. In executing these responsibilities, the Group has adopted risk management and internal control structure referred to as the ‘Three Lines of Defense’. The jobholder should ensure they understand their position within the Three Lines of Defense, and act accordingly in line with operational risk policy, escalating in a timely manner where they are unsure of actions required.
- Through the implementation the Global AML, Sanctions and ABC Policies, supporting Guidance, and Line of Business Procedures the jobholder will make informed decisions in accordance with the core principles of HSBC’s Financial Crime Risk Appetite.
Observation of Internal Controls
- Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
- The jobholder will also adhere to and be able to demonstrate adherence to internal controls and to all relevant procedures, keeping appropriate records and, where necessary.
- The jobholder will implement the Group FCC policies by containing compliance risk in liaison with Global and Regional Compliance functions. The term ‘FCC’ embraces all relevant financial services laws, rules and codes with which the business has to comply.
- This will be achieved by adhering to all relevant processes/procedures and by liaising with colleagues and stakeholders about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimizing relations with regulators.
- The jobholder will adhere to, and be able to demonstrate adherence to, internal controls and will implement the Group compliance policy by adhering to all relevant processes/procedures.
- The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.
- The jobholder will implement measures to contain compliance risk across the business area. This will be achieved by liaising with Compliance department about business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimizing relations with regulators.
- Experience in investigative work preferred. At a minimum, experience in related investigation field (EDD reports, Intelligence, Journalism) essential.
- Basic knowledge of proceeds of crime legislation, associated AML regulation and guidance and STR filing (consent and intelligence) processes. ACAMS/ICA Diploma preferred.
- Good working knowledge of AML within the financial services industry.
- Experience in the financial services industry, ideally from universal banking.
- Knowledge of e-discovery, internet open source research preferred.
- Lateral thinker with an ability to interpret and solve complex issues.
- Numerate, evidence based analytical skills founded on an empirical base.
- Good communicator with strong inter-personal and presentation skills.
- Bachelor’s degree in business, related field or equivalent experience.
- Proven managerial, communications, analytical, organizational, project management and planning skills, including strong writing skills.
- Knowledge of HSBC’s operational, back office and head office areas would be an asset.
Job Field : Risk Management
Primary Location : North America-Canada-British Columbia-Burnaby
Schedule : Full-time Shift : Day Job
Type of Vacancy : Country vacancy
Job Posting : 20-Jan-2017, 11:58:35 Unposting Date : 27-Jan-2017, 23:59:00