Reporting to the Executive Director, the Medical Office Assistant is responsible for the efficient and effective operation of the Mamaway Wiidokdaadwin Clinic office including the development, planning, organization and operation of clinic support services. The MOA works within an Indigenous multi-disciplinary team to provide a variety of administrative and logistical support. This position requires flexibility in hours of work to support accessible program service delivery and the center’s hours of operation. As such the position may entail some evening and weekend work.
All employees of BANAC are required to submit a clean Criminal Record Check with Vulnerable Sector upon hire and confirm compliance every year thereafter. All employees are to comply with the Occupational Health and Safety Act (OHSA), its regulations and all occupational health and safety policies and procedures. Due to the requirements of this position, a Valid Ontario Driver’s License and use of own insured vehicle is required. Valid CPR and AED Certificates are required
- To create a welcoming, trusted environment for clients/patients of Mamaway Wiidokdaadwin by fulfilling reception duties, responding to all telephone and email inquiries regarding programs and services.
- General intake and pre-assessment of clients registering for services and/or programs
- Scheduling appointments and booking referrals
- Prepare and maintain all clinical files, including the input of information into the Electronic Health Record system
- Develops and manages communications in order to fully support clinical providers, ensuring that information/reports are managed in a confidential, timely and efficient manner.
- Maintains an accurate inventory of all office supplies, clinic supplies, and restocking practice
- Maintains the reputation and confidentiality of the clinic and its clients/patients at all times
- Perform other duties as assigned by the Lead Physician.
- Previous experience working within the Indigenous community, combined with knowledge of Indigenous cultural safety and Indigenous cultural practices.
- A minimum of 3 years’ experience in a similar position preferably in the nonprofit community health or social service sector
- Previous experience in community health/social services and/or values-based organization an asset
- Previous experience working with interdisciplinary teams
- Relevant knowledge and experience attained through graduation from a recognized post-secondary institution in Medical Office Administration or related field.
- Phlebotomy certificate and experience and asset
- Proficient in the use of computers and various software applications including Word, Excel, PowerPoint and electronic medical records
- Excellent communication skills (verbal & written) along with the ability to prioritize and multi-task
- Excellent customer service skills
PHYSICAL DEMANDS AND WORKING CONDITIONS
- Work is typically performed in clinic, office and community settings.
- Regular overtime work may be required from time to time.
- Low to moderate exposure to noise in the work environment.
- Regular exposure to a moderate level of tension and anxiety due to deadlines, competing political pressures, and the competing needs and demands for limited resources.
- Periodic exposure to smoke may occur from the burning of sacred medicines: Tobacco, sweet grass, sage or cedar.
Specific employment conditions are specified in an employment contract with the Executive Director.
Please send cover letter, resume, and three (3) written reference
letters to hiring committee.
ATTENTION: HIRING COMMITTEE
Hiring of Indigenous People will be given preference, as allowed under Section 24 of the
Ontario Human Rights Code – Special Programs
Please note only those selected for an interview will be contacted.
DISCLAIMER: This job posting indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.
Position: Medical Office Secretary
Supervisor: Exec. Director, Mamaway Wiidokdaadwin
Interprofessional Primary Care Team
Salary: 39,300 – 41,000.
Location: Barrie, Ontario
Term: full time, permanent
Closing Date: Sept. 21 @ 5:00 p.m.