Things really are different here. A career with HSBC in Canada is truly an experience that few financial service organisations can match. Here you will find yourself inspired and supported by colleagues whose daily responsibilities cross time zones, continents and cultures. You will be motivated to aim for your highest aspirations, and enjoy the rewards of belonging to a diverse and growth-driven culture.
Canada is a priority market for HSBC. We remain focused on growing customers locally with our unique products, and we offer a full suite of solutions developed from our global connectivity and network. HSBC has the institutional strength, capacity and commitment to support our Canadian client’s requirements here and around the world. Employees who thrive at HSBC are service focused, entrepreneurial and driven. They show collaborative spirit and a quest for continuous improvement, while having the industry expertise and business acumen to deliver.
About Retail Banking & Wealth Management
Retail Banking and Wealth Management serves millions of customers worldwide through our branch network, call centres, and digital and mobile banking. We also connect institutional and retail clients with investment opportunities through our Global Asset Management division.
A day in the life of a Product Manager, Campaign & Analysis, Retail Banking and Wealth Management Solutions include the following:
Oversees product campaigns and analysis for the Deposits products and projects.Conducts surveys of national and international opportunities for product campaigns, growth competitive strategies.. Is a liaison with other RBWM and x-functional teams relative to deposit products support and initiatives.
Manage and participate in monitoring external conditions, including markets, competition, demographics, and regulations to ensure RBWM products meet customer needs while maintaining market competitiveness and profitability
Assist in development of customer product retention strategies and implementation of plans to stem the attrition of customers
Analyze and produce reports relative to Deposits products in conjunction with the Product Managers.
Assist with development of campaign strategies to improve the product profitabilityExecute and Manage campaigns, launch, reporting, analysis and communications.
Liasion with other stakeholders for campaign operationas and effectiveness. .
Promote an environment that supports diversity and reflects the HSBC brand.
Decisions within scope of responsibility:
Actively manages reporting and analytical applications.
Actively manages competitor intelligence.
Actively manages product project elements as assigned.
Ongoing assistance with the management of deposit products.Seeks guidance from superiors on:
Establishment of annual and short-term objectives.
Major changes to products or company processes and/or roles and responsibilities in other departments.
Approval on any project expenses.
Manage reporting for product profitability against corporate objectives. Develop, manage, and track product performance, volume, spread & fees, to annual plan. Develop and manage tactical product plans to achieve product performance.
Manage product reporting for the Deposits Product Management team.
Development of procedures and manual updates to support existing products and new product development/launch.
Ensure that all employees are aware of and effectively identify and manage applicable money laundering (ML), terrorist financing (TF), sanctions and reputational risks.
Complete other responsibilities, as assigned.
Knowledge & Experience / Qualifications:
Minimum 3-5 years proven and broad based experience or equivalent, including financial analysis, sales, operations and customer service.
Degree preferably in Business Administration or business related.
Previous experience in analysis preferred
Computer literacy – besides strong abilities re: regular applications e.g. Word, Excel, PowerPoint must demonstrate an understanding of databases and data mining and extraction tools, statistics, forecasting and ROI analysis.
Strong analytical skills.
Strong communication skills, especially writing, report creation, analysis reporting and internal communication documents.
Problem solving, influence and negotiating skills.
Ability to anticipate and act proactively.
Previous project management experience an asset
High degree of ownership and constructive sense of urgency.
Strong sense of Company and business objectives.
In 2017, HSBC Bank Canada was named one of the Best 50 Corporate Citizens by Corporate Knights magazine, in addition to The World’s Best Bank by Euromoney Magazine in its annual Awards for Excellence.
Join HSBC, and benefit from the following:
Career Development: Within your current role, as well as Canadian and international opportunities
Company Reputation: Offering prestige, strength, and longevity
Business Growth: Underpinned by our drive, and the highest banking standards
International Connectivity and impact: Build global relationships and be a part of international initiatives
A diverse workforce: Reflecting our belief that diversity of thought, background and perspective make HSBC a stronger organization
Corporate Sustainability: We build our business for the long term by balancing social, environmental and economic considerations in the decisions we make
Learn more about HSBC
HSBC Bank Canada, a subsidiary of HSBC Holdings plc, is the leading international bank in the country. We help companies and individuals across Canada to do business and manage their finances internationally through three global business lines: Commercial Banking, Global Banking and Markets, and Retail Banking and Wealth Management. HSBC Group – one of the world’s largest banking and financial services with assets of US$2,492bn at 30 June 2017. Linked by advanced technology, HSBC serves customers worldwide through an international network of around 3,900 offices in 67 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa.
Job Field : Retail / Branch Banking
Primary Location : North America-Canada-Ontario-Toronto
Schedule : Full-time Shift : Day Job
Type of Vacancy : Country Vacancy
Job Posting : Oct 18, 2018, 11:59:14 PM Unposting Date : Oct 25, 2018, 11:59:00 PM