EMPLOYMENT OPPORTUNITY Program Consultant (Regional Implementation Coach) Regional Services, Northwest Region (Thunder Bay) Provincial System Support Program
The Centre for Addiction and Mental Health’s Provincial System Support Program is seeking a Regional Implementation Coach to support system improvement. The goal is to support local systems to improve coordination and enhance access to mental health and addiction services for all life stages and priority populations that have traditionally had difficulty accessing effective, client-centred services. This is an ideal opportunity for individuals interested in enhancing their knowledge and skills with respect to system change management processes including effective implementation of evidence-based practice interventions and quality improvement approaches. Reporting to the Regional Manager, and working closely with the Regional Implementation Team members, the Implementation Coach will play a key role in supporting multi-sector participants in improving access and service coordination for community members with mental health and/or addiction problems via Implementation Science and Quality Improvement methodology.
The successful candidate will have demonstrated experience in assisting teams with system change initiatives through facilitation, problem solving, systems-thinking, decision making and conflict resolution. Strong interpersonal, communication (oral/written), and organizational skills are required as is expertise in the fundamentals of coaching e.g. observing, listening, questioning, providing feed-back, problem-solving and motivational interviewing. An ability to build and augment the coaching capacities of organizations and community agency staff is also required. The candidate will possess the ability for self-directed learning/working, as well as collaboration and teamwork and the ability to work independently with minimal supervision. The incumbent also requires the ability to work effectively in a wide-range of settings with individuals from diverse backgrounds.
This position is located in Thunder Bay, Ontario.
The successful candidate will have a Master’s degree in a health discipline and/or expertise in system change management, community engagement, coaching, training and adult education, with a minimum of three (3) years related experience in addiction and/or mental health service delivery.
Strong interpersonal, communication (oral/written), and organizational skills are required as is expertise in the fundamentals of coaching e.g. observing, listening, questioning, providing feedback, problem-solving and motivational interviewing.
The successful candidate will have demonstrated experience in assisting teams with system change initiatives through facilitation, problem solving, systems-thinking, decision making and conflict resolution. An ability to build or enhance coaching capacities of community agency staff is also required.
The candidate will possess the ability for self-directed learning/working, as well as collaboration and teamwork and the ability to work independently with minimal supervision.
A good understanding of the addiction and mental health system/service providers as well as First Nations, Inuit and Métis communities and agencies in Northwestern Ontario is required.
A strong grounding in health equity, harm reduction, stages of change, person-centred care and critical reflective practice is preferred.
Experience working within Implementation Science and Quality Improvement methods and initiatives is preferred.
Experience working in a clinical setting is an asset.
The candidate will possess some experience with evaluation, ability to read and understand various kinds of data, research and grey literature and explain to non-academic audiences.
This position will require regular travel throughout Northwestern Ontario as well as occasional travel to Toronto.
A valid driver’s license and access to a reliable vehicle is required.
Bilingualism (French/English) or proficiency in a second language is preferred.
Please note: This full-time, permanent position is NOT part of any bargaining unit.
CAMH is fully affiliated with the University of Toronto and is a teaching hospital and research institute. As a
CAMH employee you will be expected to actively support CAMH’s teaching and research activities, in addition to supporting the clinical work of the hospital.
As an employment equity employer CAMH actively seeks Aboriginal peoples, visible minorities, women, people with disabilities, (including people with who have experienced mental health and substance use challenges), and additional diverse identities for our workforce.