Program Coordinator, LaunchPad Brantford

Job Information
Author pmnationtalk
Date March 11, 2018
Type Full Time
Company Wilfrid Laurier University
Location Brantford, ON
Category Miscellaneous
Client Wilfrid Laurier University
Contact Information
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Posting ID : 8801
Apply By : 3/16/2018
Position Title : Program Coordinator, LaunchPad Brantford
Department : Lazaridis School/Schlegel Centre
Job Type : Full-time, Limited Term
Campus : Brantford
Reports To : Associate Director, Schlegel Centre
Position Summary : At Laurier, we are a community. It’s what brings our students here and what keeps our people here.

As an educational institution, we inspire lives of leadership and purpose in our student community. As an employer, we seek, foster and value the same qualities of leadership and purpose in our employee community.

We currently have an opportunity to join the Laurier community as an Program Coordinator, LaunchPad Brantford.

The Lazaridis School of Business & Economics develops leaders with skills in management and economics for a rapidly changing and complex global environment. It seeks to advance knowledge and practices in these fields by supporting both theoretical and applied research. Further, the Lazaridis School strives to serve business and its community by fostering mutually beneficial alliances with leaders at local, national, and international levels.

The Schlegel Centre for Entrepreneurship & Social Innovation is dedicated to providing comprehensive cross-disciplinary entrepreneurship and social innovation programming for the Laurier student body and alumni. The Centre provides immersive and engaging programming to all Laurier campuses to support co-curricular and extra-curricular ‘sandbox’ activities that will inspire and nurture our future student entrepreneurs, and support our AshokaU Changemaker Campus designation. This programming is also intended to create a pipeline of students from multiple academic disciplines with the skillset and mindset necessary to move into Schlegel’s LaunchPad incubator and accelerator centres across Laurier’s various campuses, supporting the full spectrum of traditional and social enterprises as well as social innovation.

The LaunchPad program is the flagship program of the Schlegel Centre, a campus-linked accelerator that is open to current Laurier students and alumni who are looking for support in conceiving, launching, and building their entrepreneurial ventures.

LaunchPad Brantford is located at the Community Innovation Hub offering participants a space to work on their venture and collaborate within the program and within the City of Brantford startup ecosystem.

Accountabilities : Program Development and Delivery

  • Understand the strategy of the Schlegel Centre and develop the LaunchPad campus-linked accelerator programming to fit within that strategy.
  • Research into and employ best practices utilized on other campus-linked accelerator centres in order to ensure LaunchPad is a top-tier accelerator centre based on the rankings of Ontario Centre of Excellence and UBI Global.
  • Develop a program that maintains a positive leadership position and reputation within the City of Brantford and the broader Toronto-Waterloo corridor ecosystem and with current and prospective participants.
  • Coordinate the rolling intake process of LaunchPad participants, including answering queries from those interested, completing a pre-screen of the applicants, working with the Intermediate Administrative Assistant to schedule interviews, and completing offers of acceptance to LaunchPad.
  • Develop and deliver onboarding sessions for new LaunchPad participants ensuring they understand the resources available and the expectations of taking part of the program.
  • Understand the needs of the startup to provide appropriate direction and support to the LaunchPad participants.
  • Design and facilitate entrepreneurship start up, ‘stay up’, and scale up sessions using a range of different methodologies including lean startup, value proposition design, business model canvas and social business model canvas, flourishing canvas, and effectual thinking.
  • Facilitate workshops, events, hackathons, conferences, festivals, or other initiatives that fall within the Centre’s entrepreneurship and social innovation ecosystem to foster a culture of collaboration among the LaunchPad participants and other players within the entrepreneurial ecosystem.
  • Implement operations of the new venture incubation program, delivering on provincial and federal requirements for campus-linked accelerators as contingent with the expansion and scaling of Schlegel Centre activities in Brantford.
  • Work within an established budget to deliver upon the objectives set out for the program.
  • Manage the LaunchPad program space at the Community Innovation Hub, which includes:
      • Being the main point of contact for the day-to-day operations of the space
      • Managing the access for all LaunchPad participants to the correct individuals
      • Responding to all facility/maintenance requests and directing them to the appropriate individuals
      • Ensuring that all supplies within the program space are stocked and available for LaunchPad participant use
  • Design and implement a playbook of both internal and external resources available for LaunchPad participants to utilize.
  • Proactively look for opportunities for LaunchPad participants to take part in such as external pitch and business model competitions, venture capital funding, conferences, etc.
  • Implement the MIT Venture Mentoring Service and ensure that it is effectively meeting the needs of the ventures and mentors.
  • Facilitate the matching of mentors with LaunchPad participants.
  • Coordinate the meetings of ventures and mentors, ensuring they have a designated space to meet and are provided with all meeting materials.
  • Lead the monthly mentor meetings, which includes preparing the agenda, arranging for guest speakers to present, updating the mentors on business related to the LaunchPad program, etc.
  • Complete satisfaction surveys with LaunchPad participants and mentors on a quarterly or timelier basis.
  • Utilize and ensure that all data and metrics are up to date in the appropriate tracking software, to facilitate reporting to donors and government funders and for the purpose of quality improvement.
  • Track and analyze key performance indicators for both the internal programs as well as LaunchPad participants to produce reports that capture program success for use in both reporting and external relation activities, and allow for continuous improvement.
  • Complete exit interviews for all LaunchPad participants ‘graduating’ from the program.
  • Provide support for the coordination of Schlegel Centre event logistics in collaboration with various stakeholders.
  • Achieve the above with great flexibility and agility, as the program changes and iterates continuously.

Building Relationships


  • Work closely with the Associate Director, Schlegel Centre for Entrepreneurship & Social Innovation on current donor stewardship and future fundraising initiatives (e.g. CLA, CAIP reports).
  • Collaborate with the Coordinator, Programming and Student Engagement to support Pre-LaunchPad ‘sandbox’ activities on campus to get students inspired and prepared for LaunchPad, and lead and facilitate on-campus programming sessions when the Coordinator, Programming and Student Engagement is not available and/or needs support.
  • Work closely with the Coordinator, Communications and Events on the promotion of the LaunchPad program to prospective participants and the execution of LaunchPad program events, competitions, and recognition nights; along with ensuring the LaunchPad story is being communicated to both internal and external partners.
  • Work closely with Development & Alumni Relations to engage alumni entrepreneurs who are looking to join LaunchPad with their startup.
  • Present information sessions to those interested in joining LaunchPad about the program and our offerings.
  • Recruit, onboard, and engage mentors from the Laurier Alumni and local community, who are/work with entrepreneurs and are willing to help LaunchPad participants and follow the MIT Venture Mentoring Service model.
  • Represent Laurier in the City of Brantford entrepreneurship ecosystem to ensure that Laurier contributes, participates, and is recognized appropriately.
  • Act as the main point of contact for inquiries by students, staff, faculty, and community members on behalf of the Schlegel Centre at the Brantford campus.

Collegiality and Professionalism

  • Assist colleagues within the Schlegel Centre and the Lazaridis School during high-pressure times to ensure that the business of the School is completed on time; including, support with events and reports.
  • Maintain confidentiality around programs, reports, and budgets.
  • Maintain a professional appearance and attitude.
  • Stay current on the most recent and relevant legislation, policies, best practices, literature, and software, related to the accountabilities and qualifications of the position.
  • Ensure that the manager is kept to-date on all important items related to the position through electronic or in-person communication and seek advice when necessary.

Qualifications :

  • Undergraduate degree, minimum 3 years of related work experience
  • Direct experience in the startup ecosystem, preferably within the City of Brantford or the Toronto-Waterloo corridor
  • Interest in and commitment to post-secondary education, and developing entrepreneurship and social innovation initiatives within a Canadian post-secondary environment
  • Demonstrated experience working with students/young adults/young entrepreneurs including recruiting, training, and providing day-to-day guidance and direction. Direct experience in an accelerator centre or regional innovation centre in a startup ecosystem considered an asset
  • Demonstrated entrepreneurial knowledge, experience, and strategic perspective combined with a current understanding and academic knowledge of current research and advancements in the field of entrepreneurship and social innovation
  • Proven ability to interact with all levels of the university community as well as external stakeholders
  • Demonstrated ability to develop and sustain relationships inside and outside of the university and demonstrated comfort and tact dealing with senior-level executives in the private and the not-for-profit sectors
  • Demonstrated ability to initiate conversations, network, and be resourceful to bring creative ideas into reality
  • Superior collaborative, listening, and people skills
  • Highly developed oral and written communication skills
  • Proven leadership and high emotional intelligence is essential
  • High degree of professionalism; leading with openness, transparency, and humility
  • Values diversity, inclusivity, and respectfulness to foster a culture of trust
  • Proven ability to take initiative, work under pressure, and successfully meet deadlines
  • Results oriented self-starter, highly adept at setting priorities and maintaining focus without direct supervision
  • Demonstrated capacity to identify challenges and propose and implement solutions
  • Proven attention to detail in a consistently accurate, and efficient manner
  • Strong organizational skills including the ability to handle multiple tasks
  • Adaptability, able to work in a dynamic and evolving environment. Able to switch gears and get things done as needed to ensure the smooth functioning of LaunchPad programming.
  • Demonstrated ability to deal effectively with ambiguity and to thrive in an open concept office with many disruptions.
  • Willingness to pursue additional professional development opportunities as required

Grade : EX-G
Salary : $57,481 – $71,851
Salary Notes : This is a full-time, limited term role for a duration up to two years from March 2018 to March 2020.
Please Note : Please submit a cover letter and resume.

Wilfrid Laurier University endeavors to fill positions with qualified candidates who have a combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier’s Employee Success Factors.

Diversity and creating a culture of inclusion is a key pillar of Wilfrid Laurier University’s Strategic Academic Plan and is one of Laurier’s core values. Laurier is committed to increasing the diversity of faculty and staff and welcomes applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any sexual identities and gender identities. Indigenous candidates who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Office of Indigenous Initiatives at Candidates from other equity seeking groups who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Diversity and Equity Office at We have strived to make our application process accessible however if you require any assistance applying for a position or would like this job posting in an alternative format, please contact Human Resources at 519-884-1970 ext.2007 or





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