Retail sales supervisors perform some or all of the following duties:
Supervise and co-ordinate sales staff and cashiers
Assign sales workers to duties and prepare work schedules
Authorize payments by cheque and the return of merchandise
Sell merchandise to customers
Resolve problems that arise, such as customer complaints and supply shortages
Maintain specified inventory and order merchandise
Prepare reports regarding sales volumes, merchandising and personnel matters
Hire and train or arrange for the training of new sales staff.
Completion of secondary school is usually required.
Previous retail sales experience as a retail salesperson or sales clerk, cashier, telemarketer, door-to-door salesperson or rental agent is required.
Progression to management positions in retail trade is possible with additional training or experience.
Must Speak English