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Senior Program Analyst

Job Information
Author amikhael
Date March 13, 2017
Type Full Time
Company Ontario Association of Children's Aid Societies
Salary 84,038 - $105,012 - Annual
Location Toronto, ON
Category Nonprofit
Contact Information

3 positions (2 regular and 1 contract, full-time)


The Ontario Association of Children’s Aid Societies (OACAS) has represented Children’s Aid Societies (CASs) in Ontario since 1912, providing service in the areas of government relations, communications, information management, education and training to advocate for the protection and well-being of children.


This position researches and analyzes programs, initiatives, trends, data, issues, best practices in the child welfare sector and broader sectors serving children, youth and families, and communicates relevant information internally and to member agencies. The position provides expert advice and guidance to member agencies and provides knowledge and expertise to facilitate the work of OACAS departments and support planning and decision making within the organization. The position consults and engages with members, partners and stakeholders, leads project teams and writes and presents a broad range of materials, and leads the management of project contracts. The position may be assigned a knowledge focus area or areas.


  • The areas of expertise of the Sr. Program Analyst, Child Welfare Service – Indigenous Focus include the full spectrum of child welfare service including after hours, intake and assessment, family service, children and young people in care, youth transitioning from care, resource parents (general foster/non-relative, kinship service and kinship care), adoption, family visits, Ontario Practice Tools (OnLAC, PRIDE, SAFE, Eligibility Spectrum, Interagency Protocol), Indigenous child welfare including current and historical issues, directions and impact of child welfare for Indigenous children and families; CW service delivery to Indigenous children and families, and the governance, culture and protocols of Ontario’s Indigenous nations and/or communities, Francophone child welfare.


  • The areas of expertise of the Sr. Program Analyst, Child Welfare Operations include all aspects of child welfare operations including funding, financial administration, governance, data analysis, reporting processes and systems, labour relations, and risk management. include current and historical issues, directions and impact of child welfare for Indigenous children and families; and the governance, culture and protocols of Ontario’s Indigenous nations and/or communities.


  • The areas of expertise of the Sr. Program Analyst, Government and Stakeholder Relations include government relations, public policy development and legislative processes, partnership building and management, stakeholder engagement and management, within the broad context of child welfare strategic objectives, directions and initiatives.


A copy of the full job description is available online at


You have:

Undergraduate or graduate degree in:

  • Social Services or related field or equivalent experience (Child Welfare Service Excellence)
  • Public Policy, Political Science, Social Services or related field or equivalent experience (Government and Stakeholder Relations)
  • Social Services, Native Studies or related field or equivalent experience (Indigenous Services)
  • Business, Statistics or related field or equivalent experience (Child Welfare Operations Excellence)

5 years demonstrated experience in:

  • the child welfare sector, or broader sectors serving children, youth and families or related field (Child Welfare Service Excellence)
  • government/stakeholder relations in government, or provincial/national association or related field (Government and Stakeholder Relations)
  • the child welfare sector, or broader sectors serving children, youth and families, working with Indigenous nations and/or communities or related field (Indigenous Services)
  • business administration and/or statistics and data analysis in the not-for-profit sector or related field (Child Welfare Operations Excellence)
  • demonstrated knowledge and understanding of the political landscape in Ontario
  • understanding of political, historical issues and directions for Indigenous Communities across Ontario.
  • appreciation for the unique provisions in the CFSA regarding services to Indigenous children and families in Northern Ontario.
  • experience providing CW services in an Indigenous context
  • Knowledge of public policy development processes and Ontario child welfare legislation, policies, standards, programs, tools and processes
  • Ability to comprehend and provide advice on policies, program frameworks, guidelines and legislation
  • Excellent, demonstrated written communication skills to write clear, concise documents such as reports, consultation papers, issue notes and responses to information requests
  • Strong knowledge, understanding and experience working within an equity and anti-oppressive practice framework
  • Strong knowledge, understanding and experience working with Indigenous nations, communities and stakeholders.
  • Knowledge of research methodologies, tools and technologies to manage research projects and ability to identify and evaluate source and reliability of information
  • Ability to collect, analyze and synthesize both quantitative and qualitative information from a variety of sources, including research and scientific data, literature reviews, trends analyses, program information, surveys, operational data
  • Excellent analytical skills and judgment to interpret and assess information, determine significance and relevance, identify implications, and recommend how, to whom and in what format it should be distributed
  • Strategic thinking, analytical skills, judgment and political acuity to identify issues and analyze their impact on member agencies, partners, stakeholders and OACAS, to identify options to address issues and recommend solutions
  • Excellent facilitation, presentation, oral communication and listening skills to conduct consultations, focus groups, webinars
  • Strong consulting and problem solving skills to provide expert assistance, advice and guidance to member agencies
  • Strong interpersonal, collaboration and relationship management skills to interact effectively and build and nurture effective working relationships with internal colleagues, member agencies, colleagues in other jurisdictions, partners and stakeholders
  • Strong negotiation skills and ability to foster cooperation, build consensus, gain support and influence decision making and outcomes
  • Project management skills to lead, develop, plan, implement, monitor and evaluate projects; contract management skills to manage vendors
  • Proficiency in full suite of Microsoft Office products

Bilingual English/French would be an asset.

Knowledge of an Indigenous language would be an asset.


Salary: Grade 9 ($84,038 – $105,012)

Classification: Professional

Location: Toronto, ON


APPLY ONLINE to Anna Mikhael at by end of day Friday, March 31, 2017 (include cover letter with resume, as one file)


We thank all candidates for their interest; however only those considered for an interview will be contacted.


OACAS is committed to building a diverse workforce representative of the communities we serve. We encourage and are pleased to consider applications from all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age or disability.


Accommodation for a Disability


We are committed to a selection process and work environment that is inclusive and barrier free. Accommodation for a disability will be provided in accordance with the Ontario Human Rights Code. Applicants are required to make any accommodation requests for the application, interview or selection process known in advance by contacting the Human Resources Department at 416 987-7725. Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the interview or selection process which will enable you to be assessed in a fair and equitable manner.

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