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Special Constable Supervisor

Job Information
Author pmnationtalk
Date January 29, 2018
Type Full Time
Company Wilfrid Laurier University
Location Brantford, ON
Category Business / Management
Client Wilfrid Laurier University
Contact Information
Apply Now!

Posting ID : 8654
Apply By : 2/2/2018
Position Title : Special Constable Supervisor
Department : Special Constable Service
Job Type : Full-time, Continuing
Campus : Brantford
Reports To : Manager, Special Constable Service, Brantford
Position Summary : At Laurier, we are a community. It’s what brings our students here and what keeps our people here.

As an educational institution, we inspire lives of leadership and purpose in our student community. As an employer, we seek, foster and value the same qualities of leadership and purpose in our employee community.

We currently have an opportunity to join the Laurier community as a Special Constable Supervisor.

The Supervisor, Special Constable Services is responsible for providing leadership, guidance and support to all personnel ensuring resources are utilized on campus in an effective and efficient manner. Supervisors shall be responsible for the day to day administrative and operational functions for their teams or other operational members when required, and shall maintain close liaison with other supervisors within the Special Constable Services.

This position works rotating 12 hour shifts.

Accountabilities : Administration


  • Regularly conduct inspections of the Special Constable Service facility and personnel to ensure they are fit for duty and the area is secure.
  • Meet with team members and other supervisors to ensure a consistent service delivery on campus and that information flows openly with all members.
  • Establish goals and objectives in concert with team members.
  • In concert with team members and Laurier community partners, develop and implement strategies to address Laurier community needs and concerns.
  • Monitor call-outs and overtime and assist in the development of strategies to increase efficiency and effectiveness.
  • Schedule personnel for training during their tour of duty keeping in mind overtime costs and the area budget.
  • Ensure that the Special Constables are out patrolling the campus, forming partnerships and attending meetings. Request monthly activity reports from the Special Constables.
  • Ensure compliance of all activities in accordance with policies, procedures, Police Services Act, Special Constable Handbook and contract with the Brantford Police Service.
  • Notify the Manager of any major incidents relating to Wilfrid Laurier University.
  • Sign and manage all reports within their area of supervision.



  • Ensure compliance of all team activities consistent with the Special Constable Service policies and procedures, contract with Brantford Police Service, Police Services Act, Federal Statues, Provincial Legislation, Wilfrid Laurier University policies and other relevant legislation.
  • Communicate, train, observe, mentor, coach, document and evaluate members and teams on policies, procedures, techniques and legislative requirements.
  • Deploy team members in an effective and efficient manner.
  • When a staff member is off assume their duties within that area.
  • Liaison with student groups, faculty, staff and associations within the Laurier Community.
  • Do regular checks of their personnel during their tour of campus.
  • Keep up to date records of personnel
  • Ensure the dispatch area is properly monitored
  • Hold regular team meetings and submit the minutes to the Manager.
  • Provide leadership, guidance and support to team members.
  • Promote effective interpersonal relationships within teams and with other areas within the Laurier Community.
  • Monitor calls for service and ensure overall effectiveness of response.
  • Ensure all criminal incidents are reported as per the contract with Brantford Police Service.
  • Complete the weekly report to the Manager on incidents at the university.
  • Sign member’s notebooks at the end of their tour of duty.
  • Identify relevant training courses and career development opportunities for their team members.
  • Inspect the Special Constables under their supervision to make sure they are properly dressed and equipped for duty on a daily basis.
  • Ensure accuracy, completeness and timely submission of all reports or documentation relating to team members.
  • Monitor and/ or attend and provide direction and guidance at all major incidents at the university.
  • Document both positive and negative performance of team members, correcting performance where required and annually conduct performance evaluations of team members in concert with the Manager.
  • Ensure the provision of professional and client focused services.

Internal/External Liaison


  • Liaise with the management and other supervisors with respect to the coordination of campus activity and resource deployment.
  • Liaise with the Laurier Community, the City of Brantford agencies, Brantford Police Service, and other services as required.
  • Attend community events and participate on Boards, committees or community consultation groups as required.

Core Competencies of the Position

  • Achievement Orientation
  • Analytical Thinking
  • Community Focused / Customer Service Orientation
  • Directiveness
  • Impact and Influence
  • Leadership
  • Listening, Understanding and Responding
  • Organizational Awareness
  • Teamwork
  • Valuing Diversity.

Qualifications :

  • Minimum OACP Constable Selection Certificate or Ontario Police College Recruit Certificate plus five (5) years related work experience (i.e. Laurier SCS, Police, Peace Officer etc.) including supervisory and leadership experience;
  • An understanding of the concepts and application of Community Based Policing and the model used in Ontario;
  • Excellent knowledge of policies, procedures and the law pertaining to the duties of a Special Constable;
  • Possess exceptional innovative and analytical problem solving and conflict resolution skills;
  • Proven ability to coach, provide day-to-day guidance and positively interact with team;
  • Excellent interpersonal and relationship building skills including effective use of tact, diplomacy and active listening skills;
  • Excellent oral and written communication skills with the ability to articulate detail;
  • Self-motivated with well-developed time management skills;
  • Demonstrates honesty, integrity and ethical conduct. Accepts ownership and accountability for own actions.
  • Valid class “G” drivers’ licence;
  • Must have criminal clearance from their local police service.
  • Does not have a criminal record, if there is criminal record you must provide a copy of your pardon.
  • Be physically fit and able to pass use of force training with the Waterloo Regional Police Service.
  • Up-to-date First Aid and CPR.
  • Must be able to be bonded.
  • Willing to work shift work- 12 hour platoon system.

Salary : $33.58/hour startingS

alary : $33.58/hour startingS

alary Notes :
After the initial interview, a short list of candidates will be asked to sign a waiver for the collection of personal information. Any offer of employment will be conditional on an acceptable employment reference checks, criminal background check, psychological assessment for suitability as a Supervisor, Special Constable and successful completion of special constable training course.
Hours of Work: Transitioning to 12 hour rotating shifts.

Please Note :
Please submit a cover letter and resume.

Wilfrid Laurier University endeavors to fill positions with qualified candidates who have a combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier’s Employee Success Factors.

Diversity and creating a culture of inclusion is a key pillar of Wilfrid Laurier University’s Strategic Academic Plan and is one of Laurier’s core values. Laurier is committed to increasing the diversity of faculty and staff and welcomes applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any sexual identities and gender identities. Indigenous candidates who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Office of Indigenous Initiatives at Candidates from other equity seeking groups who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Diversity and Equity Office at We have strived to make our application process accessible however if you require any assistance applying for a position or would like this job posting in an alternative format, please contact Human Resources at 519-884-1970 ext.2007 or

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