Special Events Assistant (6-month term)

Job Information
Author jwozney
Date February 5, 2017
Type Part Time / Contract
Company Canadian Museum for Human Rights
Salary Grade 1U - To Be Negotiated
Location Winnipeg, Manitoba, Canada
Category Event Coordinator
Contact Information
Application Procedure Interested applicants should submit a cover letter and résumé through CMHR’s Careers page at https://humanrights.ca/about/careers  by February 12, 2017. The cover letter must provide concrete examples that illustrate how they meet the education and experience factors listed in the Qualifications – Required and Desired (if applicable). Résumés will be used as a secondary source to validate the education and experience described in the cover letter. The Canadian Museum for Human Rights is committed to developing inclusive, barrier-free recruitment processes and work environment. Please advise the HR representative if accommodation measures must be taken to enable you to apply and be assessed in a fair and equitable manner. All applicants will receive a confirmation of receipt of their application. We thank all applicants for their interest, however, only those selected for an interview will be contacted. Intent / Result of process: An eligibility list of qualified candidates may be created as a result of this process. The list would have a retention schedule of six months. Contact email: humanresources@humanrights.ca

Reporting to the Manager, Special Events and Facility Rentals, the Event Host will work during on-site events. The role will assist with room set-up and take-down and will be the point of contact during events when other event staff are not available. This position will greet event guests, ensure the security of guests, and provide general information concerning services and responding to general questions from event guests. This position will act as a Museum ambassador.

 

  • Greets event guests
  • Acts as a key point of contact during events when other event staff are not on site
  • Provides event guests with general information concerning services, event information and Museum information
  • Works closely with the Facility Rental Coordinator to ensure that requirements and expectations for events are met
  • Ensures the security of the event guests and Museum property
  • Conducts frequent inspections of banquet facility equipment; reports deficiencies and shortages to the Facility Rental Coordinator
  • Maintains a safe environment, including but not limited to fire safety protocols, and acts as a first point of contact to escalate security matters to the appropriate staff member
  • Contributes to team efforts by accomplishing related results as needed
  • Completes other duties as assigned in order to support the events team

Skills and Qualifications – Required

 

    • Minimum of 1 year of experience working in customer service
    • Minimum of 1 year of experience working with public events and being the site client point of contact
    • Demonstrated experience working as part of a team
    • Available to work shifts (weekdays, weekends, evenings and general holidays)
  • Must be courteous and attentive to guests and exercise tact and diplomacy at all times, while demonstrating an understanding of protocol and sensitivity to cultural diversity issues

 

Skills and Qualifications – Desired

 

  • Ability to communicate verbally in both official languages (English and French)
  • Knowledge of general security practices
  • Experience in the tourism/hospitality industry
  • The ability to communicate in additional languages
  • Relevant and similar experience in a related organization (e.g., museum or other not-for-profit organization or tourism industry)

 

Attributes

 

  • Effective interpersonal skills with the ability to remain calm in stressful situations
  • Self-starter who takes initiative
  • Well organized with exceptional attention to detail
  • Ability to work in a fast-paced environment, and adapt to shifting demands and priorities
  • Ability to work both independently and collaboratively in a team oriented environment
  • Ability to exercise sound judgment
  • Polite, positive, attentive, kind and caring
  • Demonstrated commitment to Human Rights initiatives in commerce

 

Working Conditions and Physical Demands

  • Flexible with hours of work, including weekends, holidays and some evenings
  • Requires lifting, carrying, and moving objects up to 10 kg
  • A considerable amount of standing and walking is required, or the ability to remain stationed in one area
  • Work is in an open public environment

 

Conditions of Employment

 

  • Security Screening Level: Reliability Status
  • Child Abuse Registry Check
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