The Salary/Rate reflects 2016 rates
The primary function of the Superintendent, Area Road Operations is to provide leadership and supervision for running a yard operation and to maintain the above ground operation within a District. This includes all expressways if applicable, arterial, collector, local roads, bicycle networks and lane ways. The maintenance may include but is not limited to the inspection of all the above mentioned roads, sidewalk repairs, street sweeping and flushing, curb cuts, utility cut repairs, catch basin and maintenance hole repairs, boulevard repair, ditches/culverts, bridge repairs, manual litter collection, grass cutting, safety attenuation systems, emergency repairs, resurfacing, winter maintenance activities (salting, ploughing, salting, snow removal).
- Allocates human, fiscal, technical and material resources within assigned area
- Establishes priorities in assigning work to the staff
- Ensures works facilities and equipment are properly maintained
- Supervises and trains assigned staff in Health and Safety and Technical issues, administers policies and procedures, collective agreements, including the grievance and arbitration process
- Ensures quality and quantity of work and services meets divisional standards and that the work is performed in compliance with all legislative regulations, including Occupational Health and Safety Act and regulations
- Makes recommendations and assists the manager in effective planning, implementation and delivery of services
- Assesses current practices, making recommendations to increase operational efficiencies
- Delivers quality customer service by investigating complaints and implements actions for resolution
- Manages claims and attends discoveries on behalf of the City
- Responsible for the effective day to day administration of assigned staff, including the preparation of job descriptions, hiring and training of employees, attendance management, performance management (appraisals), vacation scheduling, overtime authorization, etc.
- Deals on a day to day basis with Union officials in resolving concerns
- Responsible for effective maintenance and replacement of Fleet including Traffic Planning/ROW Management and Traffic Operations
- Post-secondary education in a discipline pertinent to the job function or equivalent combination of education and experience.
- Management experience gained through several years of progressively responsible positions in the delivery of Transportation Services with the ability to manage a diverse workforce.
- Extensive technical knowledge of roads and structures maintenance and construction procedures and policies.
- Extensive knowledge of the principles of winter maintenance and its various applications as it relates to municipal service delivery
- Possession of a valid Ontario Class “G” Driver’s License and the ability to pass a test and be qualified to receive a City Operator’s License.
- Demonstrated ability to lead change, be flexible and responsive, develop staff capabilities and introduce new business practices.
- The ability to initiate and implement procedures and measures to increase operational efficiency and effectiveness.
- Highly developed problem solving and interpersonal skills, tact, sound judgement and excellent overall communication skills.
- Extensive experience in unionized environment and demonstrate good problem solving skills when resolving union issues.
- Working knowledge of employment, labour and safety legislation and regulations that apply to this work.
- Knowledge of SAP and TMMS business systems or other municipal maintenance management or budget systems.
- Knowledge of key Fleet management principles.
- Advanced written and verbal communication skills with the ability to communicate at all levels of the organization and with the public.
- Have ability to be on standby to respond to emergencies and winter control operations.
- Be able to drive for extended periods in inclement weather.
- Work beyond normal business hours and weekends, when necessary.
- Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set-up their Candidate Profile if applying on TalentFlow. As an applicant, it is your responsibility to ensure that you check your email regularly.The City of Toronto is committed to fostering a positive and progressive workforce that is representative of the citizens we serve. We will provide equitable treatment and accommodation to ensure barrier-free employment. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the City of Toronto’s Accommodation Policy, a request for accommodation will be accepted as part of the City’s hiring process.
If you are invited to participate in an assessment process, kindly provide your accommodation needs in advance. Please be advised that you may be requested to provide medical/other documentation to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process.
If you are an individual with a disability and you need assistance or an accommodation during the application process, please email us at
firstname.lastname@example.org, quoting the job ID #2265931 and the job classification title.