Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.
It’s an exciting time to join the team at Hydro One!
Support the Director – Station Services in implementing the business units goals/objectives/strategies by providing leadership, direction and supervision to staff at various worksite locations within the Northern Station Services Zone.
Set targets, develop programs and monitor the continuous improvement of Norhtern Station Services Zone staff performance.
Responsible for all direct reports (M&P/MCP, performance reviews and pay recommendations.
Ensure the administration and compliance of corporate/business unit policies and procedures, applicable legislation and collective agreements.
Develop and monitor maintenance services zone work programs and ensure compliance of safety programs.
Plan, organize and assign work to direct reports as well as develop, implement and maintain adequate work methods, procedures and standards.
Administer and control contract work within the maintenance services zone.
Ensure the appropriate training and development of all direct reports.
Maintain and enhance internal and external customer relationships.
Oversee proposal activity related to a variety of work functions ensuring Hydro One and Business Unit interests and guidelines are maintained.
Provide leadership and direction for the maintenance services zone WPC and Joint Health & Safety programs and committees.
Drive continuous improvement enhancements within the zone environment.
Build service culture within organization, focusing on flexibility, responsiveness, speed, quality and competitiveness.
Promotion of teamwork between the various disciplines.
Generation of a customer/client-focused culture, which consistently meets its promised commitments.
Optimization of all resources at their disposal, and through encouraging innovative ways to reduce costs and improve efficiencies.Promotion of a safe workplace through leadership, clear accountability and adherence to corporate regulatory rules, procedures and practices.
Maintaining and developing a skilled workforce within the zone.
Creation of development opportunities which promote success planning.
Supporting Hydro One in maintaining reliable systems, by facilitating prompt responses within Zone and identifying system improvements.
Maintaining a team of subordinates who are capable of producing the outputs required:
Ensure subordinates are able and willing to produce the desired output, and that subordinate managers continually improve the processes for achieving the outputs.
Assess staff capability to do the required work, now and in the future.
Conduct personal effectiveness reviews of subordinates, managers/specialists to build relationships and trust, and to improve effectiveness.
Mentor and counsel subordinates-once-removed.
Accountability for the Outputs of Others:
Set the appropriate context for subordinates (i.e. corporate strategies and policies, accountabilities, tasks, budget and programs, compliance and performance targets, expectations for continuous improvement, etc.).
Set an effective framework of policies and procedures for the work of the unit.
Know and ensure own and subordinates’ compliance with all legal and regulatory requirements, and all corporate policies and procedures, and generally accepted practices relating to the work of the unit.
Establish a two-way working relationship with subordinates to solicit their views on conditions and potential changes effecting their work, and continuous improvement opportunities.
Requires 8-10 years related experience with demonstrated progressive supervisory experience or equivalent.
Requires knowledge of electrical and mechanical theory.
Requires knowledge of business administration to develop and monitor the budget and to provide costing estimates and specifications on a variety of projects.
Requires a good knowledge of English for effective communication with staff and the preparation of reports.
Requires experience with all facets of the electrical and mechanical maintenance disciplines, building trades, different work methods, safety practices, etc., in order to apply theories into practice and to be familiar with common problems.
Requires experience to be familiar with techniques, technology, practices and procedures as well as inter-relationships with internal and external groups.
Requires experience to be familiar with the administrative aspects of the work involving the development of training programs planning, scheduling, and organizing of work and methods and the managerial and supervisory aspects of the job.
Demonstrated Management Skills:
Achievement Motivation – concern for working well or for competing against a standard of excellence.
Client-Service Orientation – desire to help or serve others, to meet their needs.
Developing Others – take action to foster the long-term learning or development of others.
Impact and Influence – able to persuade, convince, influence or impress others.
Strategic Business Thinking – ability to apply their technical knowledge and experience to making management decisions for achieving business objectives.
Team Leadership – ability to take a role as leader of a team or other group.
Team Work – able to work with others as part of a team, as opposed to working separately or competitively.
Interviewers: CK Ng
At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.
We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2019.
Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email email@example.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.
Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.
Deadline: January 27, 2020
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