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Support Assistant B
Support Assistant B
Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as a Support Assistant B within Toronto Public Health.
NOTE TO CURRENT CITY OF TORONTO LOCAL 79 PART-TIME EMPLOYEES: If you are a current City of Toronto Local 79 part-time employee, you must indicate that you are a “Current Part-time employee” in the “Custom Information” section of your on-line application form, and provide your “Employee Number” in order to be considered for this job opportunity.
Please note that this position is part-time, approximately 17.5 hours per week. Regular hours of work will be 3.5 hours a day from Monday to Friday, scheduled between 10:30 am and 3:00 pm. Please be advised that your hours may change due to operational reasons.
As part of the Toronto Health Connection – Contact Centre team, the Support Assistant B provides customer service to support the Toronto Public Health Unit. A key responsibility in this position is to promote access and ensure that service is available to residents of the City of Toronto. It also helps facilitate communication between staff, government officials, clients, community agencies, stakeholders and the general public. Information is provided on services and clarification of legislation, policies and procedures. Staff identifies and reports on current Toronto Public Health trends/issues and analyzes public perceptions and concerns.
Your application must describe your qualifications as they relate to:
You must also have:
We thank all applicants and advise that only those selected for further consideration will be contacted.
Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set-up their Candidate Profile if applying on TalentFlow. As an applicant, it is your responsibility to ensure that you check your email regularly.
The City of Toronto is committed to fostering a positive and progressive workforce that is representative of the citizens we serve. We will provide equitable treatment and accommodation to ensure barrier-free employment. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the City of Toronto’s Accommodation Policy, a request for accommodation will be accepted as part of the City’s hiring process.
If you are invited to participate in an assessment process, kindly provide your accommodation needs in advance. Please be advised that you may be requested to provide medical/other documentation to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process.
If you are an individual with a disability and you need assistance or an accommodation during the application process, please email us at firstname.lastname@example.org, quoting the job ID # and the job classification title.
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