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Technical Support Supervsior

Job Information
Author anetfiber
Date January 29, 2019
Deadline Open
Type Full Time
Company Anet Fiber Group
Salary $31.50 - Per Hour
Location Surrey, BC
Category Technical Support
Contact Information

Job Title: Technical Support Supervisor

Employer: Anet Fiber Tech Inc.

NO. of Positions: 2

Salary: $31.50/Hourly

Anticipated Start Date: As soon as possible.

Educational Requirements: Completion of 1 year college program in realted field is required.

Experience Requirements: 7 months to 1 year of experience is required.

Job Duties:

  • Plan, organize, schedule and supervise the day to day technical support operations, which encompasses all troubleshooting, customer service issues, approvals, RMA and installations.
  • Lead, manage, develop, train and review performance of staff, as required.
  • Ensure all employee issues and concerns are addressed in a timely manner, encourage involvement from a staff and foster a positive team environment
  • Measure, monitor and maintain customer service and satisfaction.
  • Foster good customer relations and service at all times.
  • Manage and Schedule training and development for all the technical support team i.e. new equipment, skills enhancement etc.
  • Repair and joint the various size and type of antennas and microwaves cables to produce single line, fiber optic and coaxial.
  • Set up, operate & analyze the electric assemblies & system and diagnose, test the performance of electrical and electronic components


Job Location: #112, 12025 Nordel Way, Surrey BC V3W1W1

How to Apply:Interested Candidates can forward their resumes to

Note: No walk-ins and telephone calls pleas

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