Job Information
Author attisupneet
Date August 10, 2017
Type Full Time
Company ATTI - ACE Trades and Technical Institute
Salary $26.00 - Per Hour
Location Surrey, BC
Category Technician
Contact Information

Salary: $26.00/Hourly

Job Type: Full-Time, Permanent

Language: English

Start Date of Employment (Approx.): As soon as possible

Minimum Education: Diploma

Positions Available: 1

NOC Group: User Support Technicians (2282)

NOC Job Title: Help Desk Technician

Job Location(s)

8120 128 street
Unit 210
Surrey, British Columbia
V3W 1R1 Canada

Number of Hours: 35 Hours per week, over time to start after 40 hours a week.

Job Duties and Responsibilities:

• Preparing and deploying staff workstations, including installations, upgrades, and repair of existing workstations;

• Supporting IT Department upgrades to hardware and software on school servers;

• Developing, implementing and maintaining agency hardware/software inventories;

• Evaluating and resolving system architecture issues and workstations help desk issues, including; hardware, networking and workstation configurations in a timely fashion;

• Maintaining record of inventory on all computer equipment of the school;

• Arranging and coordinating maintenance, trouble-shooting, repair and upgrade services, on site or off site, on school computer equipment;

• Assembling and disassembling computer networks with peripherals of the school for routine maintenance, repair and upgrading equipment;

• Researching, acquiring and installing commercial software programs that will facilitate staff operations for the school;

• Working with software suppliers to resolve technical problems related to staff software use;

• Ensuring agency compliance with the I.T Policy and Procedures;

• Performs other related duties assigned by the Information Technology Supervisor.


• Completion of College Diploma or Degree in Computer related field is preferred.

• Experience in the field is an asset.

• Committed to maintaining the highest level of confidentiality.

• Excellent communication, organizational and interpersonal skills.

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