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Tour Guide Supervisor

Job Information
Author clayton1667
Date February 27, 2019
Deadline Open
Type Full Time
Location Vancouver, BC
Category Business / Management
Contact Information

Company Operation Name: Vancouver Water Adventures

Company Business Address: 1812 Boatlift Lane, Vancouver, British Columbia, V6H 3Y2

Title of Position: Tour Guide Supervisor

Job Duties:

Supervisory Responsibilities Include but not limited to:

  • Supervise the development and compliance of all policies and procedures as needed.
  • Develop and implement training schedule, equipment repair and store strategies to ensure the shop operates efficiently
  • Ensure customer issues are managed appropriately.
  • Supervise shop staff, including hiring, scheduling, training, and performance reviews.
  • Monitor and maintain quality control systems, including equipment maintenance productivity and staff efficiency
  • Participate in events coordination

Tour Guide Responsibilities:

  • Leading clients on Water Sports Tour Excursions
  • Teaching clients from beginner to advanced levels on certain water sports
  • Fitting clients with safety equipment
  • Monitoring all safety regulations and practices
  • Narrating during the tour of all historical, interesting and relevant facts

Terms of Employment: Full-Time, 2 years

Language of Work: English

Wage: $20/hr

Benefits: Basic Medical and Dental

Location of Work: Vancouver, British Columbia

Contact Information: Email

Skills Requirements:


  • Paddle Canada Stand up Paddle Instructors certification
  • Paddle Canada level 1 Skills Sea Kayak certification or equivalent
  • 80 hr first aid (OFA level 3 or wilderness first responder)
  • SVOP
  • VHF Radio Op Certificate
  • Med A3 or SDV-BS

Required Education: University Bachelor’s Degree

Required Work Experience:

  • 2-3 years of tour guiding experience or equivalent relevant experience
  • 2 seasons of experience managing people


All applicants must possess the following Character Qualities:

  • Enjoy working as a team yet more than capable to handle tasks alone
  • Outgoing, highly motivated, punctual, friendly, approachable and HARD WORKING
  • Passionate about showcasing Vancouver’s beauties and landscape to tourists/locals alike
  • Maintain an understanding of safety regulation importance
  • Self-motivated, competent, confident and empathetic
  • Ability to work collaboratively and communicate with other employees, customers, and general public

Required Qualifications:

  • Strong organizational skills and ability to delegate and prioritize while managing multiple projects simultaneously
  • Commitment to open and direct communication
  • Demonstrated understanding of financial responsibility
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