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Tour Guide Supervisor
OK TOUR COMPANY LTD. dba OK TOUR in Downtown Vancouver location seeks a Permanent and Full-Time TOUR GUIDE SUPERVISOR
Position: TOUR GUIDE SUPERVISOR
Supervise a team of TOUR GUIDES to make sure their schedules are organized in a daily, weekly and monthly basis.
Monitor and coordinate the schedule of TOUR GUIDES with scheduled trips and tours.
Monitor and check on tardiness and absences of TOUR GUIDES.
Assign alternate TOUR GUIDES in case of absences of assigned TOUR GUIDES.
Prepare reports and tour schedules.
Train and evaluate the performance of new TOUR GUIDES.
Receive feedback from customers and report to management any problems or issues.
Receive complaints or concerns from customers.
Completion of secondary school
1~2 years of related experience
$19.00 – $20.00 per hours / 40 hours per week
Proficiency in English
Job Location: Floor 2nd 590 Robson St., Vancouver, B.C., V6B 2B7
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