Training Instructor

Job Information
Author ahnationtalk
Date January 29, 2019
Deadline Open
Type Full Time
Company Hydro One Networks Inc
Location Barrie, ON
Category Information Technology
Client Hydro One
Contact Information
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Training Instructor

Vacancy Number: 29984
Number of positions: 1
Town/City: Barrie, Ontario (CA-ON)
Business Unit: NTW OPRTNS
Division: SYS OPRTNS
Department: TRNNG DEV (10000560)
Job type: Regular
Duration of Assignment: Ongoing

Job Function:

Responsible for the development, coordination, delivery, assessmment, and evaluation of training programs for staff, which includes refresher simulator and continuous training initiatives. Provide these services to other Business Units and external organizations as contracted.

General Accountabilities:

  • Participate on a team in performing assigned responsibilities
  • Assist in the development of training documentation to support technical requirements, Instructions, Procedures, Standards and Practices
  • Provide support and input to Hydro One strategic initiatives
  • Provide initial and continuing training
  • Review and provide feedback on new or revised documentation, processes and tools for the OGCC use from the viewpoint of their training implications and operability
  • Demonstrate a dedication to safety in the work place and adherence to instructional and safety training requirements
  • Responsible for the development, coordination, delivery, and evaluation of Controller and Dispatcher training programs for new staff and continuous training initiatives.  Provide these services to other Business Units and external organizations as contracted
  • Create, review and maintain materials required for delivery and evaluation of Controller and Dispatcher training and set standards for training
  • Create, review, deliver, and maintain materials that meet the requirements for the NOD Controller and Dispatcher Training Programs
  • Participate in the arrangements and coordination of system tests such as Voltage Reductions, System Restoration, Load Shedding, and other emergency procedures
  • Manage the use of the Simulator in Controller training and testing procedures
  • Produce, revise, and maintain Divisional training records, including the training library
  • Using the Hydro One Learning Management System (HOLMS), assign and monitor the progress of training for the Network Operating Division
  • Assist the Manager in developing and measuring standards of performance for individuals involved in the Controller and Dispatcher training programs.  Develop scenarios for, train staff in, and manage use of the Simulator
  • Coordinate the use of the Simulator and Backup Control Centre facilities for staff training and external individuals/groups through the Company
  • Act as primary contact for future Simulator enhancements/architecture as required
  • Coordinate and deliver Controller and Dispatcher training through scheduled training days and on-line modules
  • Provide refresher and continuing training of existing staff
  • Create, review, maintain, and update materials required for delivery of the above training, including training for other BU’s and external entities as contracted
  • Review and provide feedback on new or revised documentation, processes and tools for the OGCC use from the viewpoint of their training implications and operability
  • Represent the Company on various internal and external training workgroups
  • Ensure employees receive company orientation training
  • Prepare tour packages, schedule and provide tours as required. Maintain material current for use in public communications and media relations
  • Assist in other duties of the OGCC as workload and priorities dictate.

Selection Criteria:

Essential Competencies:

  • Requires knowledge of electricity, mechanics, physics and power systems related to the activities of transmission and distribution system operations
  • Requires advanced knowledge and experience in the appropriate technical areas (i.e. power systems related to the transmission and distribution system operations) to develop expertise in the practical aspects of the various client operations, related equipment and software, materials, methods, procedures, safety, and other practices
  • Completion of NERC Controller training program or Dispatcher training program is preferred
  • Experience delivering training and assessing staff is an asset
  • Requires experience to be familiar with the various duties and responsibilities of the job, such as, liaising effectively with clients and determining training needs
  • Must have demonstrated abilities to efficiently plan, organize work, and prioritize multiple activities
  • Requires excellent communications skills in order to communicate with internal and external stakeholders.  Clear and concise English communication skills both verbal and written
  • Requires advanced knowledge of technical writing for the preparation and checking of contract documents, Scopes of Work, presentations, and technical reports and specifications
  • Requires extensive experience/knowledge in the application of information technology to manage control systems
  • Ability to develop and maintain cooperative working relationships with both internal and external customers
  • Comprehensive appreciation and commitment to customer needs
  • Team building skills
  • Visible commitment to Customer and Corporate objectives
  • Challenges current practices, and recommends programs with calculated risks to improve operation and develop new opportunities
  • Self-starter, comfortable with initiating and reporting independent action
  • Requires knowledge of technical writing for the preparation of operating procedures, practices, standards, presentations, and technical report
  • Requires knowledge of computer technology to apply various software applications in the administration of corporate document systems
  • Working knowledge and ability to acquire computer skill needed in using Microsoft applications, Hydro One computer applications, and other vendor provided programs and applications.

The following provides additional details concerning the position:

Operating Performance & Customer Support:

  • Assist in the design, development, implementation, and maintenance of training programs in accordance to the Systematic Approach to Training methodology
  • Prepare material and deliver training to integrated Transmission and Distribution System operations staff
  • Revise programs, methods, training manuals, reference materials, and assessments involving working with project teams, clients, technical specialists, vendors, internal and external consultants
  • Ensure efficient operation of training programs by scheduling, preparing special reports and projects, purchasing, ensuring cost and control effectiveness
  • Coordinate the use of training facilities, classrooms, simulations, equipment, supplies, manuals, and reference material for internal and external individuals/groups
  • Work with clients, technical specialists, suppliers, internal and external consultants to develop training programs
  • Design and develop new or revised training curriculum, documents, instructions, manuals, reference material, training aids, assessments, answer questions, and guide group sessions
  • Design and develop examinations, checkouts, or other forms of assessment
  • Proctor and grade evaluations
  • Prepare and issue confidential reports on students’ performance and capabilities according to established criteria
  • Input, maintain, and query training tracking systems (ie. HOLMS)
  • Produce, revise, and maintain training records and reports


  • This position will require travel between the Barrie Corporate Office and the Ontario Grid Control Centre.

If you share our passion for safety, our customer service focus, and are ready to play a lead role in building a bright future, we would love to hear from you!

Thank you for considering this opportunity and we welcome applications from all qualified candidates.  If you are being considered for an interview or other assessment one of our Recruitment Consultants will be in touch.  Furthermore, if you are being considered for an interview and require special accommodations please let us know.  Finally, short-listed candidates will be asked to pass a reliability check (which could include criminal background check, driver’s license abstract, education verification, etc.) prior being offered a job at Hydro One.

Deadline: February 4, 2019

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