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Travel Clerk Supervisor

Job Information
Author iacetravel
Date January 9, 2018
Type Full Time
Company Iace Travel Inc.
Salary $23.00 - Per Hour
Location Toronto, ON
Category Customer Service
Contact Information
iacetravelhr@gmail.com

Travel Clerk Supervisor
IACE TRAVEL INC.

Location: Toronto, ON
Salary: $23.00 hourly for 40 hours per week
1 Vacancy
Employment groups: Persons with disabilities, Indigenous people, Newcomers to Canada
Terms of employment: Permanent Full time
Start date: As soon as possible
Benefits: Bonus, Disability benefits, Medical benefits, Mileage paid, Dental benefits, Group insurance benefits, Life insurance benefits, Other benefits (sick leaves 40 hours per year)
Employment Conditions: Overtime, Day, Evening, Weekend

Qualifications
– Ability to communicate in English orally and in writing is required
– Ability to communicate in Japanese orally and in writing is required
– Completion of College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years is required
– TICO Certification of Travel Counsellor is not mandatory but considered as an asset
– 2 years to less than 3 years of related work experience including at least 1 year experience of supervisory position is required

Primary job duties and responsibilities

Assist clients/guests with special needs by communicating with customers in Japanese;
Co-ordinate, assign and review work;
Ensure smooth operation of computer systems (e.g. Global Distribution System), equipment and machinery, and arrange for maintenance and repair work;
Establish work schedules and procedures and co-ordinate activities with Vancouver office as necessary;
Resolve work-related problems and prepare and submit progress and other reports;
Identify training needs and train workers in job duties and company policies;
Handle emergency situations;
May perform same duties as Travel Consultant;

Other Information
Work Setting: Travel agency

Work Location Information: Urban area

Ability to Supervise: 5-10 people (including internship students)

Work Conditions and Physical Capabilities: Work under pressure, Combination of sitting, standing, walking

Job Location:
1240 Bay St. Suite 407, Toronto, ON M5R 2A7

How to Apply
By e-mail: iacetravelhr@gmail.com

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