Travel Consultant

Job Information
Author iacetravel
Date February 25, 2018
Type Full Time
Salary $17.50 - Per Hour
Location Toronto, ON
Category Customer Service
Contact Information
By e-mail:
Travel Consultant
IACE TRAVEL INC.Location: Toronto, ON
Salary:  $17.50 / Hour for 35 Hours / Week
1 Vacancy
Employment groups: Persons with disabilities, Indigenous people, Newcomers to Canada
Terms of employment: Permanent Full time
Start date: As soon as possible
Benefits: Bonus, Disability benefits, Medical benefits, Dental benefits, Group insurance benefits, Life insurance benefits, Other benefits (40 hours sick leaves per year)
Employment Conditions: Overtime, Day, Evening, Weekend

– Ability to communicate in English orally and in writing is required

– Ability to communicate in Japanese orally and in writing is required
– Completion of College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years is required
– TICO Certification of Travel Counsellor is required

– No related work experience is required

Primary Duties & Responsibilities:
– Provide consultation services for our clients (Japanese corporations based in Japan and/or Canada and individual travelers from Japan) regarding travel plans, products and insurance by communicating with them in Japanese;
– Calculate costs (transpiration, accommodation, admission etc.) and handle refunds and other financial transactions;
– Deal with customers’ cancellations and schedule changes;
– Act as a liaison between our customers and other service providers (airline company, hotel and tour guide service companies etc.);
– Make transportation and accommodation reservations using computerized reservation and ticketing system (e.g. Global Distribution System);
– Create itineraries and other travel documents in Japanese and provide travel information for our clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable package;
– Resolve work-related problems and handle customer complaints in Japanese and prepare and submit progress reports to the management;

Other InformationWork Conditions and Physical Capabilities:
Work under pressure, Combination of sitting, standing, walking

Geographical Areas of Specialization

Job Location:
1240 Bay St. Suite 407, Toronto, ON M5R 2A7

How to Apply
By e-mail:

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