An apology from Syncrude—and a promise to do better

5/2/2008

Syncrude offers a heartfelt and sincere apology for the incident on April 28th that caused hundreds of migratory birds to die after they landed on a tailings pond at our oil sands operation.We are now investigating the factors that led to this regrettable occurrence, and are cooperating fully with government authorities as they conduct their own reviews.

We understand you expect the best from Syncrude in environmental management and the protection of wildlife. It’s a value that we share, and we are committed to making the necessary changes to our long-established practices to help ensure a sad event like this never happens again. This is a promise we make to you and all those who depend on our crude oil product to fuel their daily lives.

As we go forward, we will learn from what happened, we will improve our practices, and we will meet your expectations for responsible development.

Tom Katinas
President and Chief Executive Officer