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NU Government: COVID-19 Department of Justice Services update

by ahnationtalk on April 1, 202088 Views

Victims Services

The Victim Services Office is closed to the public at this time. However, Nunavummiut who need to contact the office can do so by using the following contact information:

  • Victim Services Toll Free 1-866-456-5216;
  • Services will be provided on a case by case basis.

Office of the Public Guardian and Trustee

As of today, April 1, 2020, the Office of the Public Guardian will be joining the Office of the Public Trustee within the Department of Justice. This new office will be the Office of the Public Guardian and Trustee. All contact information remains the same.
Once the Office reopens after the public health emergency, it will be located on the first floor of the Brown Building in Iqaluit. Legal Registries has moved to the 4th floor of 1106 Inuksugait building in Iqaluit.
Due to the office relocation, clients may experience slight delays in phone and email responses. We apologize for this inconvenience.

Department of Justice Services Update – March 31, 2020

The Corrections division has been working diligently at all levels to ensure we have plans in place to support our staff, our inmates and the community throughout this public health emergency. There is currently a great deal of information in the media from other jurisdictions about what is happening within correctional facilities in other jurisdictions.

To ensure Nunavummiut are up to date and aware of the current steps being taken in Nunavut, we are providing the following update. Ultimately, our goal is to ensure the virus does not enter the correctional facilities.

Measures already in place include suspending all outside visitation and non-essential traffic. We appreciate the patience and support we have received from inmates and their families in taking this step as we are aware this is not easy.

Given the heightened security risks associated with corrections, we cannot provide specific details regarding our individual institutional plans.

However, we can provide the following information regarding steps begin taken:

  • All intakes are being isolated for a period of 14 days upon intake.
  • Institutions have added additional hand sanitizing stations in high traffic areas.
  • Response/containment kits are being outfitted with gloves, masks, face shields, gowns and instructions for use.
  • Nurses are diligently screening inmates upon intake for symptoms of COVID-19.
  • Facilities are increasing food and supply orders to ensure facilities are well stocked in the event of an outbreak.
  • Increased cleaning protocols to ensure communal surfaces are cleaned on an increased schedule throughout the day.

In addition to these health and safety steps being taken, the department has reviewed all inmates eligible for early release to reduce the inmate population as much as possible.

We will continue to take action that will support the health and safety of our inmates, staff and all Nunavummiut.

Department of Justice Services Update – March 27, 2020

Adjusted services:

The Labour Standards Office will still be available to provide services at this time. As all government offices are closed to the public at this time, the Labour Standards Office can be contacted by phone using the following numbers:

  • Phone:1-867-975-6322, Toll Free: 1-877-806-8402, Fax: 1-867-975-6367

The Office is still available to answers questions Nunavummiut may have regarding the Labour Standards Act and Regulations.

As minimum wage is set to increase on April 1, 2020, the Manager of the Labour Standards Office is available to answer questions businesses may have at this time regarding compliance.

Department of Justice Services Update – March 26, 2020

The department will continue to develop education and training opportunities that support Inuit employment within justice services.

Closed /Cancelled/Suspended services:

  • Given the current situation, the department, in consultation with Algonquin College, has officially cancelled the Program for Inuit Correctional Caseworkers which was set to begin on campus in Ottawa on May 4, 2020.

Department of Justice Services Update – March 25, 2020

All local community corrections offices are closed to the public until further notice. All community corrections clients are to report by phone to their Regional Managers.

The list of contacts can be found at:

Department of Justice Services Update – March 20, 2020

Should you have any inquires regarding any court matters, we invite you to contact the Registrar either by phone or email.

Adjusted services:

  • As of Monday, March 23, 2020, the Court house will be closed to the public.
  • As of Monday, March 23, 2020, the Legal Registries office will be closed to the public.
  • Individuals can still access services by contacting 867 975-6590 or emailing
  • Family Support services are ongoing. The office will be closed to the public. For information regarding your personal information, please contact the office by phone at 867-975-6112 or via email at
  • Court registry will be available to support the public over the phone and through email. Please use the following contact information for service.
    • If your matter involves criminal or youth proceedings, please contact the criminal Registrar at 867 975-6101;
    • If your matter involves civil, family or children law proceedings please contact the Civil Registrar 867 975-6102;
    • If your matter involves civil enforcement, please contact the sheriff office at 867 975-6103;

Department of Justice Services Update, March 19, 2020

Individuals are asked to contact the on-call Family Abuse Intervention Act (FAIA) line if they have any questions or need support using the following number 1-844-534-1038.  The call will be assessed to determine the support needed and directed to a Community Justice Specialist who can help with applications and resource referrals.

The department of Justice will continue to provide support to Nunavummiut under the Family Abuse Intervention Act during this time. Safety is still our number one concern and we will continue to ensure our services are available where needed.

The Department of Justice is focusing on the health and safety of staff, inmates and the communities. We have developed contingency plans to ensure we are able to continue operations.

Ongoing services:

  • Front line services under community justice will continue.
  • Nunavut Court of Justice will continue to hear urgent matters during this time.
  • Unless otherwise stated, remaining departmental services are expected to operate as usual. Updates are provided daily.

Adjusted services:

  • The Department of Justice is asking all community corrections clients to report by phone to their Community Corrections Officer.

Closed /Cancelled/Suspended services:

  • Community corrections offices will be closed for in-person client visits until further notice.
  • Nunavut Community Justice offices will be closed to the public, starting on Monday, March 23, 2020.
  • All visitations to the facilities are suspended to ensure the health and safety of our inmates and staff.
  • The Nunavut Court of Justice (NCJ) has suspended regular operations.


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