Social Media Monitoring

Tender Information
Author pmnationtalk
Deadline Open
Category 772
Name Public Works and Government Services Canada
Type NPP
Region Ottawa, ON
Sector Public Sector
17022955 1
12477688 1
Score 30
All 1
Category Miscellaneous

Date closing    2019/01/31 14:00 Eastern Standard Time (EST)


Reference number    PW-$$CY-007-64441

Solicitation number    EN578-141760/B

Region of delivery
Alberta, British Columbia, Manitoba, National Capital Region, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan, Yukon

Notice type    Notice of Proposed Procurement (NPP)

GSIN    T004KA: Social Media Monitoring

Trade agreement    Agreement on Internal Trade (AIT)

Procurement entity    Public Works and Government Services Canada

End user entity    Public Works and Government Services Canada


Trade Agreement: Agreement on Internal Trade (AIT)
Tendering Procedures: The bidder must supply Canadian goods and/or services
Attachment: None
Competitive Procurement Strategy: Subsequent/Follow-on Contracts
Comprehensive Land Claim Agreement: No
Nature of Requirements:
This Request for Supply Arrangement is for suppliers that do not already have an arrangement with Public Works and Government Services Canada for the provision of social media and internet media monitoring services. At any time, a supplier may order the solicitation documents, to have an opportunity to qualify for the Supply Arrangement.

Request for Supply Arrangement

A Supply Arrangement (SA) is not a contract.

The purpose of this Request for Supply Arrangement (RFSA) is to initiate a competitive process leading to the selection of firms to enter into a Supply Arrangement with Public Works and Government Services Canada to provide a range Media Monitoring Services to meet the needs of Federal Government Departments and Agencies on an “as and when requested” basis.

Supply Arrangements (SA) are non-binding agreements between PWGSC or other government departments (arranged on their behalf by PWGSC) and suppliers to provide a range of goods or services on an “as requested” basis. A Supply Arrangement is a method of supply where PWGSC, under the framework of the Arrangement, may
solicit bids from a pool of prescreened vendors.

The Nature of Proposed Procurement (NPP) will be published on the Government Electronic Tendering System (GETS) on an ongoing basis to allow suppliers to qualify for the Supply Arrangement at any time. Supply Arrangements include a set of predetermined terms and conditions that will apply to any subsequent contracts.


Media Monitoring is a critical function in the support of a departments effort to identify and track current and emerging public issues and trends as reported in the media. An integral part of media monitoring is performed through the monitoring of Internet news sources and Social media.


To supply a monitoring service that provides:

Real-time monitoring and analysis of social media content including Twitter, Facebook, blogs, chatrooms, message boards, social networks and video and image sharing websites; and Real-time monitoring of Internet news sites.


Refer to the solicitation document for arrangement preparation instructions and evaluation procedures

Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.

Access and terms of use

Government of Canada (GC) tender notices and awards, solicitation documents and tender attachments are available free of charge and without registration on, the authoritative location for GC tenders.

You may have received this tender notice or award through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly through

This Government of Canada tender notice or tender award carries an Open Government Licence – Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to the section about Commercial Reproduction in the Terms and Conditions for more information.

Solicitation Documents

ABES.PROD.PW__CY.B007.E64441.EBSU000.PDF English
ABES.PROD.PW__CY.B007.F64441.EBSU000.PDF French

Contact Information

Contact name   Westall, Susan
Contact phone   (613) 949-8350 ( )
Contact address
360 Albert St./ 360, rue Albert
12th Floor / 12ième étage
K1A 0S5

For more information: buyandsell

Send To Friend Email Print Story

NationTalk Partners & Sponsors Learn More