Bed Coordinator, Mental Health Substance Use

Bed Coordinator, Mental Health Substance Use

Job Information
Author pmnationtalk
Date May 4, 2021
Deadline Open
Type Full Time
Company Interior Health Authority
Location Flexible, BC
Category Health
Client Interior Health Authority
Contact Information
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Community :FLEXIBLE
Facility :FLEXIBLE

Position Summary

Bring your collaboration, critical thinking, and project leadership skills to this important role. This position offers exciting challenges and the opportunity work with and learn from an amazing team of Mental Health and Substance Use professionals.

About the role:

Reporting to the Director of Substance Use, and supporting the Network Director, Mental Health and Substance Use, the Bed Coordinator, MHSU participates in the development, integration, implementation and evaluation of initiatives that strengthen MHSU’s contracted bed based services. The Bed Coordinator, MHSU is also accountable to and responsible for reporting status updates to the SU Director and for the implementation of priority Interior Health (IH) and provincial strategies related to these services. The Bed Coordinator, MHSU is required to lead or coordinate several initiatives simultaneously.

The Bed Coordinator, MHSU works with other leaders from across IH and key stakeholders at the site, community, and provincial levels to facilitate ongoing collaboration, potential for standardization of approaches and application of change management requirements. The Bed Coordinator, MHSU works closely with IH Contracted Services, Community Care Licensing, Assisted Living Registry and provincial working groups to support the development of objectives and deliverables for this work.


1. Provides leadership and direction for high priority IH and provincial bed based services initiatives, under the direction of the SU Director and supporting the Network Director.

2. Applies knowledge and experience in project management, process review, and analysis to ensure initiatives are completed in a timely manner and result in quantifiable and documentable improvements.

3. Analyzes key strategies, initiatives, and opportunities and provides feedback to the Network leadership on the feasibility and requirements for the achievement of objectives. Identifies and analyses gaps in service delivery and provides suggestions for mitigation of issues.

4. Applies knowledge and experience to recommend system and process improvements to enhance IH contracted bed based services.

5. Supports and/or identifies opportunities to collaborate with other Health Authorities, regional entities, community agencies, and private partners in system redesign or care and service improvements.

6. Develops, implements and maintains an evaluation framework for IH contracted bed-based services.

7. Acts as an advocate and educator for IH contracted community service providers of bed based services as requested.

8. Provides regular updates to the SU Director and the Network Director, as required, on the progress of the work and any issues encountered. Prepares formal reports including project executive summary, project charters, needs assessment, gap analysis, work plans, summary of programs and service areas, cost estimates, status updates, and escalates issues for resolution within the Network leadership teams. Measures progress towards goals and objectives and identifies key factors that account for any deviation from stated goals and objectives. Works with the IH MHSU Network and Operations teams, key staff, and physicians on remediation and implementation.

9. Identifies and promotes the expedited resolution to problems or barriers to enable successful change completion and transformation.

10. Performs other related duties as assigned.


• A level of education, training, and experience equivalent to a Master’s degree.
• Five years of recent, related experience at a senior level working within a complex public or private sector environment. Recent experience with system change initiatives in a regional Health Authority, hospital, or community health setting is a significant asset.
• Formal education and/or experience with MHSU services including bed based services such withdrawal management, treatment and supportive recovery services is a significant asset.

LEADS Capabilities
Demonstrates all LEADS Capabilities, in particular:
• Leads Self/Cultural Agility – self-awareness, demonstrates character; noticing and adapting to cultural uniqueness to create a sense of safety for all.
• Engages Others/Empathy – communicates effectively; listens with heart rather than reacting
• Achieves Results/Process Orientation – takes action to implement decisions, assesses & evaluates results, follows culturally respectful processes that also produce results
• Develops Coalitions/Building a Trust-Based Relationship – builds partnership and networks to create results, demonstrates a commitment to customers and service, participating in open exchanges of experiences and culture
• System Transformation/Credible Champion – demonstrates systems/critical thinking, strategically oriented to the future, champions & orchestrates change, remains self-aware and maintains effective relationships, shows courage and conviction in advocating for change for the betterment of Aboriginal people.

Skills and Abilities
• Manage challenging and competing demands within a limited timeframe.
• Work collaboratively with and provide leadership to diverse groups and individuals.
• Critically analyze and synthesize utilization and statistical data.
• Broad knowledge of healthcare and system/service delivery models.
• Excellent communication skills including the ability to facilitate, negotiate, and persuade others both internal and external to the organization. Superior verbal and written communication skills are required.
• Ability to orchestrate multiple activities at once to accomplish results.
• Ability to effectively present and clarify requirements, and gain support for expectations, ideas, and concepts with various audiences/stakeholders.
• Ability to create and achieve results by engaging and influencing individual, group, or departmental goals.
• Ability to inspire and guide individuals toward goal achievement.
• Knowledgeable about policies, practices, trends, and information affecting the business and/or organization.
• Ability to develop and communicate solutions/responses to diverse problems/requests.
• Ability to effectively explore alternatives in order to make appropriate decisions.
• Ability to multitask, prioritize tasks, and provide timely responses.
• Travel may be involved in this role to outlying areas.
• Valid BC Driver’s License.
• Physical ability to perform the duties of the position.

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