Title: Clerk, Accounting (bilingual)
Location: Saint John, New Brunswick
Type of contract: Casual
Salary band: $17.09- $21.37/hour

An iconic brand and one of the most inspirational not-for-profit organization on this planet, the Canadian Red Cross (CRC), is seeking a Clerk, Accounting (bilingual) to join our team.

You want to be part of the world’s largest humanitarian network? You have a passion for helping others, and want to work with other dedicated individuals? By applying, you are taking a big first step to be part of an exciting organization that makes a huge difference in the lives of Canadians here at home and abroad. What are you waiting for?

At the Canadian Red Cross, we help people and communities in Canada and around the world in times of need and support them in strengthening their resilience. We are committed to having an accessible, diverse, and inclusive work environment where people with all abilities, ethnicities, gender identities and expressions, nationalities, religions, and sexual orientations can reach their full potential. All qualified persons, particularly Indigenous peoples, persons with disabilities, ethnic minorities, visible minorities, women, veterans, and others who share our values and contribute to fostering an inclusive and diverse workplace are encouraged to apply.

Reporting to the Supervisor Financial Shared Services or their designate, the incumbent is responsible for processing invoices for payment, preparing daily bank deposits, inputting donor and customer data in their respective financial systems, activating and processing emergency management reloadable payment cards, as well as, filing cheque images and registers.

In addition, they will be responsible for supporting the short-term expansion of the Emergency Management (EM) Payment Center during a large-scale response, which includes assisting with the onboarding, training, and coaching of temporary surge agents. The incumbent will support the on-call rotation for the EM program as determined by their supervisor.

As a Clerk, Accounting you will:

Accounts Payable

• Verify invoices against purchase orders to assure the correct unit price, freight, quantity, taxes, payment term, charge code and approved receiving slip.
• Review, verify, and balance all supplier invoices, cheque requisitions, and travel expense claims for proper approval, coding, and determine appropriate tax treatment.
• Identify currency other than the Canadian dollar for payment and forwards invoices to be paid in foreign currency to Accounts Payable Specialist for wire payment.
• Process supplier invoices, petty cash, disaster vouchers, as well as travel expense claims in Microsoft Dynamics AX.
• Respond to inquiries from staff and suppliers on any problems with payments, taking any necessary action to satisfy the query.

Accounts Receivable

• Process/sort incoming and outgoing mail.
• Prepare and scan bank deposits.
• Process credit card transactions, refunds, NSF payments, and apply payments.
• Calculate, prepare and issue documents related to customer accounts such as invoices and statements.
• Respond to customer (internal and external) inquiries, maintain good customer relations and solve problems related to customer accounts.
• Ensure month-end, quarter-end and year-end procedures are completed according to schedule.

Donation Processing

• Set up new donor gift batch in philanthropy system – Unity.
• Enter batches of payment information along with donor details, paying special attention to details concerning changes to or addition of new records.
• Follow Philanthropy Donations Handling Instructions (DHI) and Working Instructional Documents (WID) to ensure all funds are entered to the correct Appeal/Designation/Marketing Effort.
• Create adding machine tape to balance to deposit report.
• Review and commit batches and donor data ensuring quality of data.

Emergency Management Payment Cards

• Participate in training for EM reloadable payment cards.
• Activate, load, and unload reloadable payment cards.
• Receive inbound and make outbound calls from EM and follow proper protocol to process and activate the payment card for the beneficiaries.
• Escalate any issues to the Manager or their designate.
• Provide a detailed summary to Manager following on-call rotation or as requested by the Manager.

What we are looking for:

• The minimum qualifications for this job are completion of secondary school with one to two years of post-secondary education in Business Administration, Finance or a related field, as well as, two years of administrative or accounting experience, or an equivalent combination of education and experience.
• Strong communication skills, both in English and French are mandatory.
• Requirement to work various shifts including days, evenings, nights, weekends, and holidays.
• Experience with Microsoft Dynamics AX is an asset.
• Demonstrated computer skills in MS Office and ability to learn new software packages.
• Strong excel skills.
• Ability to handle highly confidential and sensitive beneficiary information.
• Excellent customer service and organizational skills with the ability to prioritize and multi-task in a fast-paced environment to meet deadlines.
• Professionalism and interpersonal skills to work collaboratively within a team and build positive internal and external relationships.
• Attention to detail and proven ability to problem solve as required.

Working conditions:

• A satisfactory Enhanced Police Information Check (EPIC) is required.
• Most of the work is performed in an environment that is mostly clean and comfortable.
• Must be available to participate in the on-call rotation and responds to calls after-hours, weekends, and holiday during the scheduled on-call period.
• Full vaccination against COVID-19 is mandatory for this position and operation (the CRC will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human right protected ground).

If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.

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