Director, Healthcare Technology Management

Director, Healthcare Technology Management

Job Information
Author pmnationtalk
Date January 10, 2021
Type Full Time
Location Flexible, BC
Category Medical / Health
Client Interior Health Authority
Contact Information
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Community :FLEXIBLE
Facility :FLEXIBLE
Position Summary

Interior Health is seeking an experienced health technology leader with strong communication, planning, change management and systems integration experience. The worksite location for this exciting opportunity is flexible anywhere within our Interior Health region.

About the role:

The Director, Healthcare Technology Services is responsible for providing leadership and management of Biomedical Engineering technology to support the achievement of the mission, goals, and objectives of Interior Health (IH) by planning equipment replacement; introducing new technology; providing professional advice to the equipment purchase process; overseeing Biomedical services and related quality and risk management activities; utilizing technology management principles in collaboration with regional multi-disciplinary teams; integrating medical device and information technology systems; and managing medical technology system risks.

The Director is additionally responsible for providing leadership and direction for sustainable medical system technology including the development of annual plans, goals, and objectives in alignment with IH Strategic Objectives. The Director is responsible for maintaining a strong business relationship between the IH Healthcare Technology Management department and PHSA Supply Chain will lead the HSSBC/IH services relationship and will provide leadership within the Health Technology Assessment Committee.


  1. Develops strategic and tactical plans related to the activities of biomedical engineering, including the development of annual goals, projects, and priorities.
  2. In collaboration with other Health Authorities, provides leadership and direction to the Provincial BC Biomedical Engineering Federation as the IH representative. Establishes protocols for a provincial service.
  3. Develops strategic and tactical plans related to the integration of biomedical technology and information systems.
  4. Provides technical leadership on the IH Capital Equipment Steering Committee. Works with Capital Accounting and other stakeholders to create IH capital equipment plans.
  5. Prepares sustainable Biomedical Engineering capital and operating budgets. Develops systems in collaboration with Finance to obtain required funding for additional service requirements. Approves biomedical equipment service contracts and sets external service budgeting for IH. Works with Purchasing to negotiate major contracts with external service vendors.
  6. Promotes and reinforces linkages between the Biomedical Engineering service team and other support and clinical service teams.
  7. Works with PHSA Supply Chain and IH stakeholders to find innovative solutions to service delivery issues.
  8. As a member and technology resource on the Health Technology Assessment Committee, recommends new health technologies as they relate to the strategic direction of IH by researching requests for new device technology and estimating staff and financial resource impacts.
  9. Designs processes and systems to track equipment age and replacement cost; logs manufacturers’ obsolescence notices; analyzes service data; and analyzes risk, utilization, and effectiveness in order to facilitate equipment utilization and replacement decisions.
  10. Facilitates the capital planning, budgeting, and purchasing process by analyzing new and replacement equipment requests. Defines equipment and system technical specifications, analyzes tender and evaluation results, and reviews installation plans for major purchases.
  11. Recommends, develops, and implements policies; sets standards and procedures including quality assurance and improvement activities relating to Biomedical Engineering and IMIT; oversees the investigation of healthcare technology related incidents, device hazard alerts, and recall remediation; and designs solutions to electromagnetic compatibility issues.
  12. Sets standards for service and performance, and evaluates and effects changes as needed to improve service quality, simplify workflow, and assure compliance with regulatory requirements.
  13. Consults and communicates directly with medical, nursing, and other administrative leadership staff on technical matters related to clinical practice and patient-oriented clinical and IMIT technology.
  14. Approves education programs to maintain a high level of competence among biomedical staff.
  15. Selects, directs, evaluates, and when necessary, disciplines subordinate personnel; develops and implements appropriate employee development and retention plans.
  16. Functions as a liaison between Biomedical Engineering/IMIT and internal/external parties in order to resolve complex and/or sensitive issues and facilitates strategic planning and re-engineering activities.
  17. Represents IH in the IMIT community by liaising with other Health Authorities and on provincial councils, committees, and advisory groups as appropriate.
  18. Performs other related duties and/or projects as assigned.


  • A Masters Degree in Clinical Engineering or an equivalent combination of education, training, and experience.
  • Professional Engineer registered with the Association of Professional Engineers and Geoscientists of British Columbia (APEGBC).
  • A minimum of 10 years of medical technology and managerial experience in the healthcare industry including responsibilities for:
  • strategic planning, development, and operation of a sophisticated medical equipment service system
  • tactical planning, integration, and deployment of medical device-related information systems
  • risk management
  • staff development and supervision
  • An equivalent combination of education and experience may be considered.

LEADS Capabilities
Demonstrates all LEADS Capabilities, in particular:

  • Leads Self/Cultural Agility – self-awareness, demonstrates character; noticing and adapting to cultural uniqueness to create a sense of safety for all.
  • Engages Others/Empathy – fosters the development of others, communicates effectively, builds effective teams, listens with heart rather than reacting
  • Achieves Results/Process Orientation – sets direction, strategically aligns decisions with vision, values & evidence, accepting that use of process orientation and a ‘good relationship’ are concrete deliverables.
  • Develops Coalitions/Building a Trust-Based Relationship – builds partnerships & networks to create results, demonstrates a commitment to customers & service, navigates socio-political environments, building personal relationships in addition to professional ones, participating in open exchanges of experiences and culture
  • System Transformation/Credible Champion – demonstrates systems/critical thinking, strategically oriented to the future, champions & orchestrates change, remains self-aware and maintains effective relationships, shows courage and conviction in advocating for change for the betterment of Aboriginal people.

Skills and Abilities

  • Knowledge: Detailed understanding of medical device systems, clinical networks, clinical operations, and new and emerging medical device technologies.
  • Knowledge integration: Ability to integrate best practice and current research evidence to support professional practice decisions and actions.
  • Communication: Demonstrated ability to communicate effectively with clients, families, the public, medical staff, and members of the interdisciplinary team using oral, written, and computer communication means. Demonstrated ability to effectively resolve conflict.
  • Critical thinking: Demonstrated ability to integrate and evaluate pertinent data (from multiple sources) to problem-solve and make decisions effectively. Applies the problem-solving process demonstrating critical thinking and decision-making skills using a systems approach.
  • Management: Demonstrated ability to organize work, set objectives, and establish priorities. Manages time and resources, implements activities to promote cooperation among the interdisciplinary team, supervises responsibilities of others, and collaborates across disciplines.
  • Leadership: Ability to promote staff morale, engagement, and risk-taking. Demonstrates creative planning for change and innovations, implementation of IH policies or other protocols, and ongoing professional development of self and others.
  • Teamwork: Demonstrated ability to foster teamwork and a commitment to excellence in the provision of services.
  • Equipment: Demonstrated computer skills including the use of Meditech and Windows-based programs. Demonstrated data analysis skills including appropriate data analysis and reporting tools. Demonstrated ability in the use of e-mail, word processing, spreadsheets, and Visio. Ability to operate other related equipment as required in the specific practice area.
  • Continuing development: Demonstrated pattern of professional and personal development.
  • Physical ability to perform the duties of the position.

Interior Health is committed to increasing its Aboriginal workforce representation and ensuring that we have Aboriginal Peoples at all levels of the organization. We understand the value of building an Aboriginal representative workforce as an important step in meeting the healthcare needs of Aboriginal Peoples. We invite all applicants who identify as having Aboriginal ancestry (First Nations, Metis, Inuit) to include the information in resumes and cover letters.

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