Front Desk Agent (NOC: 6525)

Front Desk Agent (NOC: 6525)

Job Information
Author surestaylethbridge
Date June 12, 2022
Deadline Open
Type Full Time
Company SureStay Plus Hotel by Best Western Lethbridge
Salary $15.00 - $15.18 - Per Hour
Location Lethbridge, AB
Category Miscellaneous
Contact Information
[email protected]

Advertised Until: 2022-09-09

Vacancies: 2

Job Start Date: As soon as possible

Salary: $15.00 – $15.18; 30-40 hours/week

Terms of Employment: Permanent, Full time, Day, Evening, Night, Weekend, Shift, Early Morning, Morning

Job Location: 2225 Mayor Magrath Drive, Lethbridge, AB T1K 7W5

Job requirements

Languages: English

Secondary (high) school graduation certificate

Experience: No experience

Specific Skills: Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests’ departures, calculate charges and receive payments; Perform light housekeeping and cleaning duties; Investigate and resolve complaints and claims; Exchange foreign currency; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignments

Business Equipment and Computer Applications: Word processing software; Spreadsheet; Multi-line switchboard; Internet; Database software; Central reservation system (CRS); Computerized bookkeeping system

Work Setting: Hotel, motel, resort

Transportation/Travel Information: Own transportation; Public transportation is available

Work Conditions and Physical Capabilities: Fast-paced environment; Work under pressure; Attention to detail; Standing for extended periods

Work Location Information: Urban area

Personal Suitability: Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability; Judgement; Reliability; Organized

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Veterans, Visible minorities, Youth

Only apply to this job if:
You are a Canadian citizen or a permanent resident of Canada.
You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

How to apply
By email: [email protected]

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