Job requirements

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Experience

1 to less than 7 months

Work Conditions and Physical Capabilities

Fast-paced environment

Personal Suitability

Organized, Effective interpersonal skills, Excellent oral communication, Reliability

Specific Skills

Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Process guests’ departures, calculate charges and receive payments, Maintain an inventory of vacancies, reservations and room assignments, Follow emergency and safety procedures, Clerical duties (i.e. faxing, filing, photocopying), Answer telephone and relay telephone calls and messages, Provide customer service, Assist clients/guests with special needs

Work Setting

Hotel, motel, resort