Job position
Hotel Clerk Supervisor

Company
Best Western Terrace Inn
4553 Greig Avenue
Terrace, BC
V8G 1M7

Compensation:
$22.00/hour for 30-40 hours a week (Overtime applicable after 40 hours)

Terms of Employment:
Permanent, Full time, Extended working hours, weekends

Number of positions available:
2

Job Description

• Co-ordinate, assign and review the work of hotel front desk clerks to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction
• Establish work schedules and procedures and co-ordinate activities with other work units
• Co-ordinate work with other departments in hotel
• Resolve work-related problems and prepare and submit progress and other reports
• Hire and train staff in job duties, safety procedures and company policies
• Requisition supplies and materials
• Assist clients/guests with special needs
• Resolve work related problems
• Ensure smooth operation of computer systems, equipment and arrange for maintenance and repair work
• You may perform some duties as a front desk agent as and when required

Requirements and Qualifications:

• High school education
• At least one-year previous experience as a front desk agent is required

OR

• Completion of college program in front desk or hotel management is required

Language requirements:
English

Additional skills:

• Effective communication skills
• Professional attitude
• Good organizational skills
• Problem solving and decision-making skills
• Team player

OTHER

• Candidate should be willing to work in both morning & evening shifts.
• Sometimes overtime may be required on some busy days/weekends
• Candidate should be legally entitled to work in Canada

How to Apply:

Applications may be submitted by email to: [email protected]